Skip to main content

Quantifying Differences in Product Attributes Perceptions: The Case of Washing Machines in the UK and Germany

  • Conference paper
Proceedings of the 1995 World Marketing Congress

Abstract

This paper explores whether, and to what extent, different consumer perceptions form barriers to product standardization across two EU countries. Using washing machine purchases in Britain and Germany as empirical backdrop, an attempt is made to quantify the impact of different product attributes on the overall product preferences of consumers in both countries. Within the context of seventeen product attributes, particular emphasis is placed on the value of country-of-origin and ecological friendliness. A partially-individualized conjoint analysis provides two managerially useful results: First, product development is aided through identifying key preference drivers. Second, the scope for product standardization is illustrated through identifying those product attributes that are valued differently in Britain and Germany.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Addelman, S. (1962), "Orthogonal Main-Effect Plans for Asymmetrical Factorial Experiments," Technometrics. 4,21-46.

    Article  Google Scholar 

  • Akaah, I. (1991), "Strategy Standardization in International Marketing: An Empirical Investigation of Its Degree of Use and Correlates." Journal of Global Marketing. 4(2), 39-62.

    Article  Google Scholar 

  • Bilkey, W and Nes, E (1982), "Country of Origin Effects on Product Evaluations," Journal of International Business Studies, 13, 89-99.

    Article  Google Scholar 

  • Boddewyn, J J (1981), "Comparative Marketing: The First Twenty-Five Years," Journal of International Business Studies. 12 (Spring-Summer), 61-79.

    Article  Google Scholar 

  • Boddewyn, J.J., Soehl, R. and Picard, J. (1986), "Standardization in International Marketing: Is Ted Levitt in Fact Right?" Business Horizons. 29 (November/December), 69-75.

    Article  Google Scholar 

  • Böcker, F. and Schweickl, H. (1988), "Better Preference Predictors with Individualized Sets of Relevant Attributes," International Journal of Research in Marketing. 5, 15-24.

    Article  Google Scholar 

  • Buzzell, R. (1968), "Can You Standardize Multinational Marketing?" Harvard Business Review. (November-December), 102-113.

    Google Scholar 

  • Cattin, P and Wittink, D. R. (1982) "Commercial Use of Conjoint Analysis: A Survey," Journal of Marketing, 46 (Summer), pp. 44-53.

    Article  Google Scholar 

  • Chao, P. (1992), "Paradigm Shift in Country of Origin Research," presented at the Annual Meeting of the Academy of International Business, Brussels, Belgium.

    Google Scholar 

  • Douglas, S. P. and Craig, S. (1983), International Marketing Research. Englewood Cliffs, Prentice Hall.

    Google Scholar 

  • Douglas, S. P. and Craig, S. (1986), "Global Marketing Myopia," Journal of Marketing Management. 2(2), 155-169.

    Article  Google Scholar 

  • Ettenson, R (1993), "Brand Name and Country of Origin Effects in the Emerging Market Economies of Russia, Poland and Hungary," International Marketing Review, 10(5), pp. 14-23.

    Article  Google Scholar 

  • Green, P. and Srinivasan, V. (1978), "Conjoint Analysis in Consumer Research:Issues and Outlook." Journal of Consumer Research. 5 (September), 103-123.

    Article  Google Scholar 

  • Green, P. and Srinivasan, V. (1990) "Conjoint Analysis in Marketing Research: New Developments and Directions," Journal of Marketing. 54 (4), 3-19.

    Article  Google Scholar 

  • Guido, G. (1991), "Marketing Mix Strategies in the Europe of 1992," Journal of Euro-Marketing. 1(1/2), 129-150.

    Article  Google Scholar 

  • Halliburton, C and Hünerberg, R (1993), "Pan-European Marketing - Myth or Reality," Journal of International Marketing, 1 (3), 77-91.

    Google Scholar 

  • Han, C M and Terpstra V (1988), "Country-of-Origin Effects for Uninational and Bi-national Products," Journal of International Business Studies. 14 (Summer), 235-255.

    Article  Google Scholar 

  • Hauser, J.R. and Shugan, S.M. (1980), "Intensity Measures of Consumer Preference," Operations Research. 28, 278-320.

    Article  Google Scholar 

  • Hausruckinger, G. (l993), Herkunftsbezeichnungen als präferenzdeterminierende Faktoren. Frankfurt, Peter Lang.

    Google Scholar 

  • Herker, A (1993), Eine Erklärung desumweltbewubten Konsumentenverhaltens. Frankfurt, Peter Lang.

    Google Scholar 

  • Hofstede, G (1983), "The Cultural Relativity of Organizational Practices and Theories", Journal of International Business Studies. 14 (Fall), pp.75-89).

    Article  Google Scholar 

  • Hung, C. L. (1989), "A Country-of-Origin Product Image Study: The Canadian Perception and National Biases," Journal of International Consumer Marketings 1 (3), 5-26.

    Article  Google Scholar 

  • Jain, S C (1989), "Standardization of International Marketing Strategy: Some Research Hypotheses," Journal of Marketing. 53 (January), 70-79.

    Article  Google Scholar 

  • Jain, S. and Ryans, J. (1991), "A Normative Framework for Assessing Marketing Strategy Implications of Europe 1992." Journal of Euro-Marketing 1(1/2), 189-212.

    Article  Google Scholar 

  • Johansson, J. K. and Nebenzahl, I.D. (1987), "Country-of-Origin, Social Norms and Behavioral Intentions," Advances in International Marketing, 2, 65-79.

    Google Scholar 

  • Kashani, K. (1989), "Beware the Pitfalls of Global Marketing," Harvard Business Review 67 (September/October), 92-102.

    Google Scholar 

  • Kaynak, E. and Cavusgil, T. (1983) "Consumer Attitudes Towards Products of Foreign Origin: Do They Vary Across Product Classes? International Journal of Advertising, 2, 147-15.

    Google Scholar 

  • King, M. (1993) "Brand Name, Store Image and Country of Origin: The Effects on Consumers Perception of Quality and Price," Canadian Home Economics Journal, 43(1), p. 3-11.

    Google Scholar 

  • Levitt, T. (1983), "The Globalisation of Markets," Harvard Business Review. 61 (May-June), 92-102.

    Google Scholar 

  • Liefeld, J. P. (1993), "Experiments on Country-of-Origin Effects: Review and Meta-analysis of Effect Size", in Papadopoulos, N. and Heslop, L. A. (eds), Product-Country Images: Impact and Role in International Marketing. New York, International Business Press.

    Google Scholar 

  • Marketing (1991), "Life Cycles Go Beyond the Grave," (May), 2-3.

    Google Scholar 

  • Ohmae, K (1989) "Managing in a Borderless World," Harvard Business Review, May-June, pp. 152-161.

    Google Scholar 

  • Oszomer, A. and Cavusgil, S. T. (1991), "Country of Origin Effects on Product Evaluations: A Sequel to Bilkey and Nes," Proceedings Summer Educators' Conference of the American Marketing Association, 269-277.

    Google Scholar 

  • Papadopoulos, N. G., Heslop, L. A., Graby, F., Avlonitis, G. (1986), "A Cross-National View of Consumer Predispositions Toward Products from Foreign Countries," ESOMAR, 39th Congress, Monte Carlo, September, 91-117.

    Google Scholar 

  • Papadopoulos, N., Heslop, L. and Bamossy, G. (1990), "A Comparative Image Analysis of Domestic Versus Imported Products," International Journal of Research in Marketing. 7(4), 283-294.

    Article  Google Scholar 

  • Papadopoulos, N. (1993), "What Product and Country Images Are and Are Not", in Papadopoulos, N. and Heslop, L. A. (eds), Product-Country Images: Impact and Role in International Marketing. New York, International Business Press.

    Google Scholar 

  • Peattie, K. (1992) Green Marketing. London, Pitman Publishing.

    Google Scholar 

  • Ronen, S and Shenkar O (1985), "Clustering Countries on Attitudinal Dimensions: A Review and a Synthesis," Academy of Management Review, 10 (3), 435-54.

    Google Scholar 

  • Sauer, P., Young, M. and Unnava, H. (1991), "An Experimental Investigation of the Process Behind the Country of Origin Effect," Journal of International Consumer Marketing. 3(2), 29-59.

    Article  Google Scholar 

  • Simintiras, A.C., Schlegelmilch, B.B. and Diamantopoulos, A. (1994) "Greening of the Marketing Mix: A Review of the Literature and an Agenda for Future Research," in Baker, M.J. (ed), Perpectives on Marketing Management, Chichester, John Wiley & Sons.

    Google Scholar 

  • Sorenson, R. Z. and Wiechmann, U. E. (1975). How Multinationals View Marketing Standardization," Harvard Business Review. 53 (May-June), 38.

    Google Scholar 

  • Tse, D. K and Gorn, G. (1993), "An Experiment on the Salience of Country-of-Origin in the Era of Global Brands," Journal of International Marketing, 1(1), pp. 57-76

    Google Scholar 

  • Wall, M., Liefeld, J. and Heslop, L. A.(1991), "Impact of Country-of-Origin Cues on Consumer Judgment in Multi-Cue Situations: a Covariance Analysis," Journal of the Academy of Marketing Science, 19 (Spring), 105-114.

    Article  Google Scholar 

  • Wills, J, Samli, A. C. and Jacobs, L. (1991) "Developing Global Products and Marketing Strategies: A Construct and a Research Agenda," Journal of the Academy of Marketing Science, 19(1), Winter, pp. 1-10.

    Article  Google Scholar 

  • Wind, Y and Douglas, S P (1986), "The Myth of Globalization," Journal of Consumer Marketing. 3 (Spring) 23-26.

    Article  Google Scholar 

  • Yaprak, A. and Baughn,C. C.(1991),"The CountryOf Origin Effect in Cross-National Consumer Behavior," Proceedings of the 5th Bi-Annual World Marketing Congress, Copenhagen, Denmark.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2015 Academy of Marketing Science

About this paper

Cite this paper

Schlegelmilch, B.B., Diamantopoulos, A., Du Preez, J.P. (2015). Quantifying Differences in Product Attributes Perceptions: The Case of Washing Machines in the UK and Germany. In: Grant, K., Walker, I. (eds) Proceedings of the 1995 World Marketing Congress. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham. https://doi.org/10.1007/978-3-319-17311-5_45

Download citation

Publish with us

Policies and ethics