WH: The Conceptual Model for Services

  • Ajantha DahanayakeEmail author
  • Bernhard Thalheim
Part of the Texts & Monographs in Symbolic Computation book series (TEXTSMONOGR)


Services as an emerging paradigm in modern information technology (IT) infrastructures underwent the first hype for service-oriented computing caused by Web services and the second hype by IT market pressures on large corporations (e.g. SAP), leading to standardisations incorporating logical-level specifications leaving much of the low-level details unaccounted for.The conception of a service needs a conceptual reflection. However, the service notation lacks a conceptual model. This gap is caused by the variety of aspects that must be reflected, such as the handling of the services as a collection of offerings, a proper annotation facility beyond ontologies, a tool to describe the service concept and the specification of the added value of a business user. Those requirements must be handled at the same time. Therefore, this chapter contributes to the development of a conceptual model of a service through a specification framework WH and through an embedding framework to the concept-content-annotation triptych and Hermagoras of Temnos inquiry frames.


Service System Service Model Service Description Service Innovation Service Concept 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.Department of Computer Information SciencePrince Sultan UniversityRiyadhKingdom of Saudi Arabia
  2. 2.Department of Computer ScienceChristian Albrechts University KielKielGermany

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