Abstract
Integrating change management and Lean Six Sigma methodology exemplifies the new exceptional standard for healthcare delivery systems. The define, measure, analyze, improve, and control approach, allows hospitals to provide high quality care within efficient financial guidelines. The Robust Process Improvement/Lean Six Sigma (RPI/LSS) vehicle allows organizations to achieve high reliability with sustainability.
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© 2016 Springer International Publishing Switzerland
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Choctaw, W.T. (2016). Lean Six Sigma: The Joint Commission. In: Transforming the Patient Experience. Springer, Cham. https://doi.org/10.1007/978-3-319-16928-6_7
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DOI: https://doi.org/10.1007/978-3-319-16928-6_7
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-16927-9
Online ISBN: 978-3-319-16928-6
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