Abstract
A hospital chief executive officer and general surgeon physician champion are able to initiate transformative changes at a multi-hospital system. Common ground can be transformative in a healthcare setting even if it involves a team of only two leaders. There is no silver bullet to transform the patient experience. However, mutual respect, mutual trust, and good communication are the requisite common ground elements.
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© 2016 Springer International Publishing Switzerland
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Choctaw, W.T. (2016). The Power of Common Ground. In: Transforming the Patient Experience. Springer, Cham. https://doi.org/10.1007/978-3-319-16928-6_2
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DOI: https://doi.org/10.1007/978-3-319-16928-6_2
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-16927-9
Online ISBN: 978-3-319-16928-6
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