Abstract
Understanding the inevitability of change is a requirement for success in healthcare leadership. It is important not to just adapt to change but to evolve with change. Physicians and hospital executives no longer have control of the health dictionary. Quality care and satisfaction are now defined by persons who are not providers.
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© 2016 Springer International Publishing Switzerland
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Choctaw, W.T. (2016). Change Is Inevitable. In: Transforming the Patient Experience. Springer, Cham. https://doi.org/10.1007/978-3-319-16928-6_1
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DOI: https://doi.org/10.1007/978-3-319-16928-6_1
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-16927-9
Online ISBN: 978-3-319-16928-6
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