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Integrated Systems: Innovations and Applications pp 131–146Cite as

A Conceptual Model to Combine Creativity Techniques with Fuzzy Cognitive Maps for Enhanced Knowledge Management

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Abstract

This chapter introduces a conceptual model to combine creativity techniques with fuzzy cognitive maps (FCMs) and aims to support knowledge management methods by improving expert knowledge acquisition and aggregation. The aim of the conceptual model is to represent acquired knowledge in a manner that is as computer-understandable as possible with the intention of developing automated reasoning in the future as part of intelligent information systems. The formal represented knowledge thus may provide businesses with intelligent information integration. To this end, we introduce and evaluate various creativity techniques with a list of attributes to define the most suitable to combine with FCMs. This proposed combination enables enhanced knowledge management through the acquisition and representation of expert knowledge with FCMs. Our evaluation indicates that the creativity technique known as mind mapping is the most suitable technique in our set. Finally, a scenario from stakeholder management demonstrates the combination of mind mapping with FCMs as an integrated system.

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Authors and Affiliations

  1. Institute of Information Systems, University of Bern, Engehaldenstrasse 8, 3012, Bern, Switzerland

    P. Kaltenrieder, E. Portmann, N. Binggeli & T. Myrach

Authors
  1. P. Kaltenrieder
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  2. E. Portmann
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  3. N. Binggeli
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  4. T. Myrach
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Corresponding author

Correspondence to P. Kaltenrieder .

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  1. University of Siegen, Siegen, Germany

    Madjid Fathi

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Kaltenrieder, P., Portmann, E., Binggeli, N., Myrach, T. (2015). A Conceptual Model to Combine Creativity Techniques with Fuzzy Cognitive Maps for Enhanced Knowledge Management. In: Fathi, M. (eds) Integrated Systems: Innovations and Applications. Springer, Cham. https://doi.org/10.1007/978-3-319-15898-3_8

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  • DOI: https://doi.org/10.1007/978-3-319-15898-3_8

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-15897-6

  • Online ISBN: 978-3-319-15898-3

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