Abstract
Enterprises are facing increasingly complex business processes. Engineering processes in the automotive domain, for example, may comprise hundreds or thousands of process tasks. In such a scenario, existing modeling notations do not always allow for a user-friendly process visualization. In turn, this hampers the comprehensibility of business processes, especially for non-experienced process participants. This paper tackles this challenge by suggesting alternative ways of visualizing large and complex process models. A controlled experiment with 22 subjects provides first insights into how users perceive these approaches.
This research was conducted in the niPRO project funded by the German Federal Ministry of Education and Research (BMBF) under grant number 17102X10.
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Notes
- 1.
Significant based on a 5Â % significance level. Significant results are marked with a *.
- 2.
Research on process interaction can be found in [16].
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Hipp, M., Strauss, A., Michelberger, B., Mutschler, B., Reichert, M. (2015). Enabling a User-Friendly Visualization of Business Process Models. In: Fournier, F., Mendling, J. (eds) Business Process Management Workshops. BPM 2014. Lecture Notes in Business Information Processing, vol 202. Springer, Cham. https://doi.org/10.1007/978-3-319-15895-2_33
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