Abstract
An user satisfaction evaluation model based on blink interval was proposed. This model can be used to calculate user satisfaction with blink interval during usability testing. 31 participants were recruited to fulfill 2 tasks and recorded their eye movement data during the website usability testing. The participants were also required to give their satisfaction scores after each task according to the web design. The results showed a strong correlation between the users’ blink interval and their satisfaction and the lower the satisfaction is, the longer the blink interval is. A mathematical model between satisfaction and blink interval was obtained and can be used to calculate satisfaction scores (1~5 points) on corresponding blink intervals. Designers could forecast user satisfaction curve in the usability testing via this model and improve product availability in the next design based on the results.
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© 2015 Springer International Publishing Switzerland
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Hou, W., Yang, J., Lyu, F., Li, T. (2015). User Satisfaction Evaluation Model Based on Blink Interval. In: Zu, Q., Hu, B., Gu, N., Seng, S. (eds) Human Centered Computing. HCC 2014. Lecture Notes in Computer Science(), vol 8944. Springer, Cham. https://doi.org/10.1007/978-3-319-15554-8_39
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DOI: https://doi.org/10.1007/978-3-319-15554-8_39
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