ShowMeHow: Using Smart, Interactive Tutorials in Elderly Software Development

  • Drew WilliamsEmail author
  • Mong-Te Wang
  • Chih-Hung Chang
  • Sheikh Iqbal Ahamed
  • William Chu
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8456)


Many elderly users fail to use technology simply because of the fear of failure, and perceiving themselves as “too old” to use new technology. Studies show that coaching is helpful in assisting the elderly with learning new technology, but unfortunately many do not like to ask for help. We propose the development of smart tutorials that detect user frustration by tracking various affective markers, communicate with the user clearly and offer customized tutorials for the users’ convenience. We hope that such a system will benefit the elderly by giving them on-demand, customized assistance while allowing them to retain their independence.


Human computer interfaces Elderly people Tutorials Intelligent interfaces 



This work is sponsored by TUNGHAI UNIVERSITY ‘The U-Care ICT Integration Platform for the Elderly – No.102 GREEnS004 – 2’, 2013.


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Drew Williams
    • 1
    Email author
  • Mong-Te Wang
    • 2
  • Chih-Hung Chang
    • 3
  • Sheikh Iqbal Ahamed
    • 1
  • William Chu
    • 2
  1. 1.Department of Mathematics, Statistics and Computer ScienceMarquette UniversityMilwaukeeUSA
  2. 2.Department of Computer ScienceTunghai UniversityTaichung CityTaiwan
  3. 3.Department of Computer Science and Information EngineeringHsiuping University of Science and TechnologyTaichung CityTaiwan

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