Designing a Multi-sided Health and Wellbeing Platform: Results of a First Design Cycle

  • W. J. W. Keijzer-BroersEmail author
  • G. A. de Reuver
  • N. A. Guldemond
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8456)


While worldwide several health and wellbeing products and services are being developed to support people to live comfortable and independently in their home environment, widespread adoption of these smart living solutions is still not envisioned. A hindering factor is that users are not aware of possible solutions or where to find them, which could be solved through promoting solutions on shared platforms. Designing such platforms is challenging as multiple stakeholders need to be satisfied and start-up problems need to be overcome. Most theory on platforms is explored in ex-post studies and there is a lack of knowledge on how platforms should be designed and implemented. In this paper, we elicit functional requirements for the design of a multi-sided health and wellbeing platform based on interviews with both end-users and stakeholders. These requirements provide the basis for future design cycles in which, the development and actual implementation of a platform is foreseen.


Design science Service platform Health and wellbeing Smart living Matchmaking Stakeholders Social infrastructure 


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • W. J. W. Keijzer-Broers
    • 1
    Email author
  • G. A. de Reuver
    • 1
  • N. A. Guldemond
    • 2
  1. 1.Delft University of TechnologyDelftThe Netherlands
  2. 2.UMC UtrechtUtrechtThe Netherlands

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