Skip to main content

A MILP Model for the Strategic Capacity Planning in Consultancy

  • Chapter
  • First Online:
Enhancing Synergies in a Collaborative Environment

Abstract

This paper deals with the Strategic Capacity Planning problem in knowledge intensive organizations (KIOs), particularly in consulting firms. Considering different characteristics such as the organization structure, the workforce characteristics, the capacity requirements, the capacity decisions or the evaluation criteria in a consulting company, a model based on MILP is developed to be applied to a particular case.

Supported by the Spanish Ministry of Economy and Competitivity (project DPI2010-15614).

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Cooper DJ, Hinings CR, Greenwood R, Brown JL (1996) Sedimentation and transformation in organizational change: the case of Canadian law firms. Organ Stud 17(4):623–647

    Article  Google Scholar 

  • Dixit K, Goyal M, Gupta P, Kambhatla N, Lotlikar RM, Majumdar D, Parija GR, Roy S, Soni S (2009) Effective decision support for workforce deployment service systems. IEEE Int Conf Serv Comput. doi:10.1109/SCC.2009.24

    Google Scholar 

  • Geng N, Jiang Z (2009) A review on strategic capacity planning for the semiconductor manufacturing industry. Int J Prod Res 47(13):3639–3655

    Article  MATH  Google Scholar 

  • Lewis MA, Brown AD (2012) How different is professional service operations management? J Oper Manage. doi:10.1016/j.jom.2011.04.002

    Google Scholar 

  • Luss H (1982) Operation research and capacity expansion problems: a survey. Oper Res 30(5):907–947

    Article  MATH  MathSciNet  Google Scholar 

  • Martinez-Costa C, Lusa A, Mas-Machuca M, De la Torre R, Mateo M (2014a) Strategic capacity planning in kios: a classification scheme. Ann Indu Eng 2012:191–198

    Google Scholar 

  • Martinez-Costa C, Mas-Machuca M, Benedito E, Corominas A (2014b) A review of mathematical programming models for strategic capacity planning in manufacturing. Int J Prod Econ. doi:10.1016/j.ijpe.2014.03.011

    Google Scholar 

  • Olhager J, Rudberg M, Wikner J (2001) Long-term capacity management: linking the perspective from manufacturing strategy and sales and operations planning. Int J Prod Econ 69(2):215–225

    Article  Google Scholar 

  • Paraskevopoulos D, Karakitsos E, Rustem B (1991) Robust capacity planning under uncertainty. Manage Sci 37(7):787–800

    Article  MATH  Google Scholar 

  • Richter A, Dickmann M, Graubner M (2008) Patterns of human resource management in consulting firms. Pers Rev 37(2):184–202

    Article  Google Scholar 

  • Song H, Huang HC (2008) A succesive convex approximation method for multistage workforce capacity planning problem with turnover. Eur J Oper Res 188:29–48

    Article  MATH  MathSciNet  Google Scholar 

  • Starbuck WH (1992) Learning by knowledge-intensive firms. J Manage Stud 29:713–740

    Article  Google Scholar 

  • Von Nordenflycht A (2010) What is a professional service firm? Toward a theory and taxonomy of knowledge-intensive firms. Acad Manag Rev 35(1):155–174

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Amaia Lusa García .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2015 Springer International Publishing Switzerland

About this chapter

Cite this chapter

Martínez Costa, C., Mateo Doll, M., Lusa García, A. (2015). A MILP Model for the Strategic Capacity Planning in Consultancy. In: Cortés, P., Maeso-González, E., Escudero-Santana, A. (eds) Enhancing Synergies in a Collaborative Environment. Lecture Notes in Management and Industrial Engineering. Springer, Cham. https://doi.org/10.1007/978-3-319-14078-0_41

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-14078-0_41

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-14077-3

  • Online ISBN: 978-3-319-14078-0

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics