A MILP Model for the Strategic Capacity Planning in Consultancy
This paper deals with the Strategic Capacity Planning problem in knowledge intensive organizations (KIOs), particularly in consulting firms. Considering different characteristics such as the organization structure, the workforce characteristics, the capacity requirements, the capacity decisions or the evaluation criteria in a consulting company, a model based on MILP is developed to be applied to a particular case.
KeywordsStrategic capacity planning Staff planning KIO/KIF MILP Consulting firm
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