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Innovation in Consulting Firms: An Area to Explore

  • Isaac Lemus-AguilarEmail author
  • Antonio Hidalgo
Chapter
Part of the Lecture Notes in Management and Industrial Engineering book series (LNMIE)

Abstract

Services are the most representative sector in developed economies due to their contribution to GDP and employment. Consulting firms are classified as part of the Knowledge Intensive Business Services (KIBS) and provide professional services to all types of organizations. Consulting firms usually innovate with their customers and suppliers in a nurturing environment for value co-creation. This environment is project-based, process-oriented and with intensive knowledge exchange among all stakeholders. Based on literature review, it has been found that despite the existence of frameworks for service innovation, none of them have specifically focused on consulting firms. Further implications on this issue are addressed for both academics and practitioners.

Keywords

Innovation Services Consulting firms Value co-creation 

Notes

Acknowledgements

This paper is produced as part of the EMJD Programme European Doctorate in Industrial Management (EDIM) funded by the European Commission, Erasmus Mundus Action 1.

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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.Department of Industrial Management, Business Administration and StatisticsUniversidad Politécnica de MadridMadridSpain

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