Abstract
Maternal satisfaction is a multifaceted concept, such as labor and delivery, which involves both personal attitudes and affective responses, as well as the cognitive aspect related to emotional responses. Satisfaction, therefore, is multidimensional, meaning that the woman’s expectations may be met for some aspects and not at all for others. Taking a step back, to better understand this articulated concept, there are generally speaking essentially two theories on satisfaction: the performance theory and the discrepancy theory. According to performance theory, satisfaction depends on experience; so expectations and desires are not at all taken into account. According to the discrepancy theory, satisfaction is based on the difference between expectations and desires and what you have and what you get. These two theories will be essential later to understand the concept of satisfaction.
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Stirparo, S. (2015). Maternal Expectations, Information, and Satisfaction with Labor Analgesia. In: Capogna, G. (eds) Epidural Labor Analgesia. Springer, Cham. https://doi.org/10.1007/978-3-319-13890-9_6
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