Exploring, Understanding, and Designing Innovative Socio-Technical Environments for Fostering and Supporting Mass Collaboration

  • Gerhard FischerEmail author
Part of the Computer-Supported Collaborative Learning Series book series (CULS, volume 16)


Mass collaboration involving large number of people working and learning together is emerging in the digitally networked environment. Socio-technical environments fostering mass collaboration are facilitated by the technical infrastructure of the Internet, and they support collaborating participants to solve problems, share information, and engage in the joint construction of artifacts and knowledge. Based on our conceptual, empirical, and design-based research over the last decade, this chapter (1) explores needs and opportunities for mass collaboration, (2) outlines theoretical frameworks (including cultures of participation, meta-design, richer ecologies of participation, and different models for knowledge creation, accumulation, and sharing), (3) describes specific application domains (including CreativeIT Wiki, SAP Community Network, and massive open online courses), and (4) identifies research challenges grounded in findings “how things are” to provide design requirements for “how things could or should be” in the years to come.


Collaboration Mass collaboration Socio-technical environments Meta-design Long-tail learning 


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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  1. 1.Center for LifeLong Learning and Design (L3D), University of ColoradoBoulderUSA

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