On the Definition of Self-service Systems

  • Corentin Burnay
  • Joseph Gillain
  • Ivan J. Jureta
  • Stéphane Faulkner
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8823)


Changing requirements are common in today’s organizations, and have been a central concern in Requirements Engineering (RE). Over time, methods have been developed to deal with such variability. Yet, the latter often require considerable amount of time to be applied. As time-to-value is becoming a critical requirement of users, new types of systems have been developed to deal more efficiently with changing requirements: the Self-Service Systems. In this paper, we provide an overall discussion about what self systems are, what they imply in terms of engineering, how they can be designed, and what type of questions they raise to RE.


Software Product Line Business Intelligence Goal Model Requirement Engineer Requirement Elicitation 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Corentin Burnay
    • 1
    • 2
    • 3
  • Joseph Gillain
    • 2
    • 3
  • Ivan J. Jureta
    • 1
    • 2
    • 3
  • Stéphane Faulkner
    • 2
    • 3
  1. 1.Fonds de la Recherche Scientifique – FNRSBrusselsBelgium
  2. 2.Department of Business AdministrationUniversity of NamurBelgium
  3. 3.PReCISE Research CenterUniversity of NamurBelgium

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