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International Conference on Social Robotics

ICSR 2014: Social Robotics pp 330–339Cite as

Robot Pressure: The Impact of Robot Eye Gaze and Lifelike Bodily Movements upon Decision-Making and Trust

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Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 8755))

Abstract

Between people, eye gaze and other forms of nonverbal communication can influence trust. We hypothesised similar effects would occur during human-robot interaction, predicting a humanoid robot’s eye gaze and lifelike bodily movements (eye tracking movements and simulated “breathing”) would increase participants’ likelihood of seeking and trusting the robot’s opinion in a cooperative visual tracking task. However, we instead found significant interactions between robot gaze and task difficulty, indicating that robot gaze had a positive impact upon trust for difficult decisions and a negative impact for easier decisions. Furthermore, a significant effect of robot gaze was found on task performance, with gaze improving participants’ performance on easy trials but hindering performance on difficult trials. Participants also responded significantly faster when the robot looked at them. Results suggest that robot gaze exerts “pressure” upon participants, causing audience effects similar to social facilitation and inhibition. Lifelike bodily movements had no significant effect upon participant behaviour.

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Author information

Authors and Affiliations

  1. MARCS Institute, University of Western Sydney, Australia

    Christopher Stanton & Catherine J. Stevens

Authors
  1. Christopher Stanton
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  2. Catherine J. Stevens
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Editor information

Editors and Affiliations

  1. Technische Universität München, Boltzmannstr. 3, 85748, München, Germany

    Michael Beetz

  2. Faculty of Engineering and IT, University of Technology, Sydney, 2007, Ultimo, NSW, Australia

    Benjamin Johnston  & Mary-Anne Williams  & 

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© 2014 Springer International Publishing Switzerland

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Stanton, C., Stevens, C.J. (2014). Robot Pressure: The Impact of Robot Eye Gaze and Lifelike Bodily Movements upon Decision-Making and Trust. In: Beetz, M., Johnston, B., Williams, MA. (eds) Social Robotics. ICSR 2014. Lecture Notes in Computer Science(), vol 8755. Springer, Cham. https://doi.org/10.1007/978-3-319-11973-1_34

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  • DOI: https://doi.org/10.1007/978-3-319-11973-1_34

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-11972-4

  • Online ISBN: 978-3-319-11973-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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