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In Search of Excellence: A Tool for Teaching Marketing Management?

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Abstract

An experiment is presented in which a failing corporation is described by executive MBA students as performing well on all of Peters and Watermans’ eight principles of excellence. Implications for using In Search of Excellence as a teaching tool are discussed.

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References

  • "Who’s Excellent Now," (1984) Business Week, November, 5, 76–88.

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  • Carrol, Daniel T. (1983) "A Disappointing Search for Excellence," Harvard Business Review, (November-December) 78–88.

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  • Dalton, Dan R. (1983) "In Search of Excellence," (Book Review), Business Horizons, (May-June) 83–84.

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  • Hayes, Robert and William Abarnathy (1980) "Managing Our Way to Economic Decline," Harvard Business Review, vol. 58 (July-August) 67–77.

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  • Peters, Tom and Waterman, Robert H. Jr., (1982) In Search of Excellence, Harper and Row, New York.

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  • Samuelson, Robert J. (1984) "In Search of Simplicity," Newsweek (April 30) 70.

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  • Van de Ven, Andrew H. (1983) "In Search of Excellence: Lessons Learned from America’s Best Run Companies," (Book Review) Administrative Science Quarterly, (December) 621–624.

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© 2015 Academy of Marketing Science

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Parent, M., Slama, M. (2015). In Search of Excellence: A Tool for Teaching Marketing Management?. In: Malhotra, N. (eds) Proceedings of the 1986 Academy of Marketing Science (AMS) Annual Conference. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham. https://doi.org/10.1007/978-3-319-11101-8_33

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