Abstract
The goal of this paper is to present results of efforts to improve operations in the PL-Grid Infrastructure [1] based on applying a standard for lightweight IT Service Management – FitSM. There were a number of endeavors in PL-Grid community taken to streamline operations in past two years. All of them gave us valuable experience and better understanding of our specifics. Especially, the federated nature of the infrastructure appeared challenging.
From the organizational point of view, the PL-Grid Infrastructure consists of 5 largest Polish computing centres, which collaboratively provide resources to Polish researchers. On a technical level, this requires a number of processes running e.g. user registration, management of compute allocations (aka. computational grants), service availability monitoring, service reporting, incident handling, etc. Running these processes in a way spending minimum energy and reaching their goal to a maximum extent require good organization of activities. This is the task of PL-Grid operations.
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Radecki, M., Szymocha, T., Szepieniec, T., Różańska, R. (2014). Improving PL-Grid Operations Based on FitSM Standard. In: Bubak, M., Kitowski, J., Wiatr, K. (eds) eScience on Distributed Computing Infrastructure. Lecture Notes in Computer Science, vol 8500. Springer, Cham. https://doi.org/10.1007/978-3-319-10894-0_7
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DOI: https://doi.org/10.1007/978-3-319-10894-0_7
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