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The Plot-poll Redesigned: Lessons from the Deployment of a Collective Mood-tracker in an Online Support Group

  • Alex Ivanov
  • Emma Mileva
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8683)

Abstract

The study described in this paper extends our earlier work on improving the user experience in online support groups via embedding social knowledge visualization interfaces. A real online support group was created for the purpose of testing a web-poll mood tracker for 16 weeks. We describe the design and deployment of both 2005 and current plot-polls, and conclude with the mixed results from our qualitative investigation, which yielded useful recommendations for future research.

Keywords

data visualization social visualization online support group mood tracker interface design ambient displays collaborative design 

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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Alex Ivanov
    • 1
  • Emma Mileva
    • 2
  1. 1.Department of Media and CommunicationCity University of Hong KongHong Kong
  2. 2.Department of LinguisticsSimon Fraser UniversityBritish ColumbiaCanada

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