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Modeling and Programming

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Service Systems

Part of the book series: SpringerBriefs in Computer Science ((BRIEFSCOMPUTER))

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Abstract

This chapter explains how a service system can be modeled with LSS-USDL using semantic web languages and technologies, how it can be accessed and queried programmatically, and how it can be annotated with background knowledge from the Linked Data cloud.

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Notes

  1. 1.

    http://purl.org/goodrelations/.

  2. 2.

    http://xmlns.com/foaf/0.1/.

  3. 3.

    http://www.w3.org/TR/owl-time.

  4. 4.

    http://www.w3.org/2004/02/skos/.

  5. 5.

    http://www.geonames.org/.

  6. 6.

    MacOS user can use the following command to install RDFLib: sudo pip install rdflib. Command also available for other UNIX-based OSs, such as Linux.

  7. 7.

    The following command can be used to install SPARQLWrapper: sudo pip install SPARQLWrapper.

References

  1. Jan Van Bon, Arjen de Jong, and Axel Kolthof. Foundations of IT Service Management based on ITIL. Van Haren Publishing, 2007.

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  2. Kerstin Gerke, Jorge Cardoso, and Alexander Claus. Measuring the compliance of processes with reference models. In 17th International Conference on Cooperative Information Systems (CoopIS), Algarve, Portugal, 2009. Springer.

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  3. Martin Hepp. Goodrelations: An ontology for describing products and services offers on the web. In Knowledge Engineering: Practice and Patterns, pages 329–346. Springer, 2008.

    Google Scholar 

  4. OGC. ITIL Service Operation. ITIL Series. Stationery Office, 2007.

    Google Scholar 

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Author information

Authors and Affiliations

  1. Department of Informatics Engineering, University of Coimbra, Coimbra, Portugal

    Jorge Cardoso

  2. University of Coimbra, Coimbra, Portugal

    Ricardo Lopes

  3. Ghent University, Ghent, Belgium

    Geert Poels

Authors
  1. Jorge Cardoso
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  2. Ricardo Lopes
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  3. Geert Poels
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Corresponding author

Correspondence to Jorge Cardoso .

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Cardoso, J., Lopes, R., Poels, G. (2014). Modeling and Programming. In: Service Systems. SpringerBriefs in Computer Science. Springer, Cham. https://doi.org/10.1007/978-3-319-10813-1_4

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  • DOI: https://doi.org/10.1007/978-3-319-10813-1_4

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-10812-4

  • Online ISBN: 978-3-319-10813-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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