• Samuel O. IdowuEmail author
Part of the CSR, Sustainability, Ethics & Governance book series (CSEG)


KPIs can be quantitative or qualitative measures of organisational performance. The former include inputs and outputs often relating to financial data and numerical analysis such as numbers of scholarships awarded, safety records, new buildings, inoculations and emissions. By comparison, qualitative measures focus upon relationships, feedback and outcomes such as quality of life issues.


Corporate Social Responsibility Business Ethic Knowledge Management Kyoto Protocol Corporate Social Responsibility Activity 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.LondonUK

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