Evaluating a Cloud Service Relationship Theory

Abstract

This chapter presents an empirical evaluation of the cloud service relationship theory based on a large scale survey. First, the context in which the cloud service relationship was evaluated is introduced and an explanation is given why PLS-SEM was chosen as a statistical method. Second, a comprehensive scale development study is presented that was very valuable for developing reliable and valid measurement instruments. Third, transparent record is provided on the sampling strategy and how the survey was administered. Fourth, the results of both measurement model and structural model evaluation are presented. Fifth, the findings are discussed in the light of the extant knowledge about IS and the theoretical contribution of the study is carved out. Last but not least, implications for practice are provided and limitations of the empirical evaluation are debated.

Bold ideas, unjustified anticipations, and speculative thought, are our only means for interpreting nature: our only organon, our only instrument, for grasping her. And we must hazard them to win our prize. Those among us who are unwilling to expose their ideas to the hazard of refutation do not take part in the scientific game.

Karl Popper (1959) in his book “The Logic of Scientific Inquiry”