Abstract
Objectives: The purpose of this article is to introduce the special features of professional counselling carried out through interactive TV. Interactive TV is one application of welfare technology. New innovations are needed in social and health care, because the number of elderly people is increasing and their service needs must be catered.
Methods: The main approach of this study is qualitative. The material was analysed by means of qualitative content analysis. The article is based on a survey carried out at Turku University of Applied Sciences. The survey was responded to by some of the students involved in the VIRTU project’s transmissions (n=80). The survey consisted of a total of 25 questions. The article reports on four open-ended questions relating to the special features of counselling work.
Results: The special features of group counselling through interactive TV are particularly linked to the counsellor’s role. The counsellor acts in an environment that differs from a physical, social and symbolic perspective.
Conclusions, practice implications: We present a model detailing the special features of counselling carried out through interactive TV and how they must be observed when providing personnel in the field with training in this.
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Kinos, S., Asteljoki, S., Suvivuo, P. (2014). Special Features of Counselling Work Carried Out through Interactive TV. In: Saranto, K., Castrén, M., Kuusela, T., Hyrynsalmi, S., Ojala, S. (eds) Safe and Secure Cities. WIS 2014. Communications in Computer and Information Science, vol 450. Springer, Cham. https://doi.org/10.1007/978-3-319-10211-5_7
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DOI: https://doi.org/10.1007/978-3-319-10211-5_7
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