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Assessing the Need for Visibility of Business Processes – A Process Visibility Fit Framework

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Business Process Management (BPM 2014)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 8659))

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Abstract

Real-time visibility of relevant information during process execution becomes increasingly feasible leveraging advanced information technologies. However, it remains vague where organizations should exploit the new, but also cost-intensive opportunities. Theoretically grounded in the Information Processing View (IPV) this paper proposes a decision framework that identifies business processes which need technology investments enabling real-time visibility. The framework considers both, visibility requirements of processes as well as visibility capabilities of information technology.

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Author information

Authors and Affiliations

  1. Institute for Enterprise Systems, University of Mannheim, Mannheim, Germany

    Enrico Graupner, Martin Berner & Alexander Maedche

  2. Commerz Business Consulting GmbH, Frankfurt (Main), Germany

    Enrico Graupner

  3. SAP AG, Walldorf, Germany

    Martin Berner & Harshavardhan Jegadeesan

Authors
  1. Enrico Graupner
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  2. Martin Berner
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  3. Alexander Maedche
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  4. Harshavardhan Jegadeesan
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Editor information

Editors and Affiliations

  1. School of Information Technology and Electrical Engineering, The University of Queensland, St. Lucia, QLD, Australia

    Shazia Sadiq

  2. Information Systems Department, University of Haifa, Haifa, Israel

    Pnina Soffer

  3. IBM Research - Zurich, Rueschlikon, Switzerland

    Hagen Völzer

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© 2014 Springer International Publishing Switzerland

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Graupner, E., Berner, M., Maedche, A., Jegadeesan, H. (2014). Assessing the Need for Visibility of Business Processes – A Process Visibility Fit Framework. In: Sadiq, S., Soffer, P., Völzer, H. (eds) Business Process Management. BPM 2014. Lecture Notes in Computer Science, vol 8659. Springer, Cham. https://doi.org/10.1007/978-3-319-10172-9_26

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  • DOI: https://doi.org/10.1007/978-3-319-10172-9_26

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-10171-2

  • Online ISBN: 978-3-319-10172-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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