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Statistical Quality Control

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Dynamic Quality Management for Cloud Labor Services

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 192))

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Abstract

The general objective of statistical quality control (SQC) is to make a statement about the quality of multiple items in an efficient way by only assessing a sample of them. This chapter covers aspects of QM and SQC that are needed as a foundation for the actual contribution of the book.

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Notes

  1. 1.

    Rose (2005) and Montgomery (2008) primarily use the term quality control rather than SQC. For consistency reasons, the term SQC is used throughout this book.

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Correspondence to Robert Kern .

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© 2014 Springer International Publishing Switzerland

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Kern, R. (2014). Statistical Quality Control. In: Dynamic Quality Management for Cloud Labor Services. Lecture Notes in Business Information Processing, vol 192. Springer, Cham. https://doi.org/10.1007/978-3-319-09776-3_4

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  • DOI: https://doi.org/10.1007/978-3-319-09776-3_4

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-09775-6

  • Online ISBN: 978-3-319-09776-3

  • eBook Packages: Computer ScienceComputer Science (R0)

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