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The Role of IS in Performance Management: The Case of an Italian Public University

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Information Systems, Management, Organization and Control

Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 6))

Abstract

The article investigates the relationship between Performance Management Systems (PMS) and IS in a single Italian Public University, starting from the gap that exists between what is declared in University policy statements—ostensibly oriented towards empowerment—and what is actually implemented by public managers. We are particularly interested in understanding how ICT could support PMS in the control process. In our empirical analysis we observed that the role of IS depends on the strategy adopted in planning and implementing the PMS.

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Author information

Authors and Affiliations

  1. Dipartimento di Economia, Management, Istituzioni, Università degli Studi di Napoli Federico II, Naples, Italy

    Riccardo Mercurio

  2. Dipartimento of Scienze Giuridiche, Storiche, Economiche e Sociali, Università Magna Græcia di Catanzaro, Catanzaro, Italy

    Ernesto De Nito

  3. Dipartimento di Economia, Seconda Università di Napoli, Capua, Italy

    Mario Pezzillo Iacono

  4. Dipartimento di Economia, Management e Metodi Quantitativi, Università degli Studi del Sannio, Benevento, Italy

    Vincenza Esposito & Lucia Silvestri

Authors
  1. Riccardo Mercurio
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  2. Ernesto De Nito
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  3. Mario Pezzillo Iacono
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  4. Vincenza Esposito
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  5. Lucia Silvestri
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Corresponding author

Correspondence to Mario Pezzillo Iacono .

Editor information

Editors and Affiliations

  1. University of Messina, Messina, Italy

    Daniela Baglieri

  2. "Parthenope" University of Naples, Naples, Italy

    Concetta Metallo

  3. Department of Business Administration, University of Verona, Verona, Italy

    Cecilia Rossignoli

  4. Department of Economics, Second University of Naples, Capua, Italy

    Mario Pezzillo Iacono

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Mercurio, R., De Nito, E., Pezzillo Iacono, M., Esposito, V., Silvestri, L. (2014). The Role of IS in Performance Management: The Case of an Italian Public University. In: Baglieri, D., Metallo, C., Rossignoli, C., Pezzillo Iacono, M. (eds) Information Systems, Management, Organization and Control. Lecture Notes in Information Systems and Organisation, vol 6. Springer, Cham. https://doi.org/10.1007/978-3-319-07905-9_2

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