Etiquette: Dos and Don’ts

Abstract

Meeting and greeting in Chinese business culture is rather formal and follows a protocol that western managers would be advised to adhere to. Because Chinese value seniority, participants are expected to enter a meeting room in hierarchical order. The meeting begins with introductions (during which it is polite to remain standing), with company or group leaders being introduced first. The greeting procedure usually starts with the shaking of hands (not too vigorously) and a slight nod of the head or a bow. Throughout the meeting, formal titles should be used as a sign of respect. Chinese associates are referred to as Mr. or Miss, or any other title such as Dr. together with the surname, even outside the business realm.