Abstract
Researchers are increasingly relying on e-journals to access literature within their fields. The design of the interfaces to these journals is determined by the individual host or publisher and there appears to be little standardization. This exploratory study samples a set of sixteen home screens of e-journals from different disciplines and identifies common features across the set. The particular wording used to identify the features and their locations are recorded. An online survey of e-journal readers investigates where users would normally expect to locate features when first accessing a journal article. Comparison of observed and expected locations confirms inconsistencies across interfaces in terminology and locations. Mental models of the interface design do not appear to be well developed. A move toward standardization, based on some existing conventions, is desirable.
Chapter PDF
Similar content being viewed by others
References
Research Information Network: E-journals: their use, value and impact (2011), http://www.rin.ac.uk/our-work/communicating-and-disseminating-research/e-journals-their-use-value-and-impact (February 6, 2014)
Tenopir, C., Volentine, R.: UK scholarly reading and the value of library resources: Summary results of the study conducted spring 2011. JISC Collections Center for Information and Communication Studies, University of Tennessee, Knoxville, TN (2012)
Shaikh, A.D., Lenz, K.: Where’s the search? Re-examining user expectations of web objects. Usability News 8(1) (2006), http://usabilitynews.org/wheres-the-search-re-examining-user-expectations-of-web-objects/ (February 6, 2014)
Roth, S.P., Schmutz, P., Pauwels, S.L., Bargas-Avila, J.A., Opwis, K.: Mental models for web objects: Where do users expect to find the most frequent objects in online shops, news portals, and company web pages? Interacting with Computers 22(2), 140–152 (2010)
Santa-Maria, L., Dyson, M.C.: The effect of violating visual conventions of a website on user performance and disorientation. How bad can it be? In: SIGDOC 2008, pp. 47–54 (2008)
Ceaparu, I., Lazar, J., Bessiere, K., Robinson, J., Shneiderman, B.: Determining causes and severity of end-user frustration. International Journal of Human-Computer Interaction 17(3), 333–335 (2004)
Hertzum, M.: Frustration: A common user experience. In: Hertzum, M., Hansen, M. (eds.) DHRS 2010: Proceedings of the Tenth Danish Human-Computer Interaction Research Symposium, Computer Science Research Report 132, Roskilde University, Roskilde, Denmark (2010)
Lazar, J., Jones, A., Shneiderman, B.: Workplace user frustration with computers: An exploratory investigation of the causes and severity. Behaviour & Information Technology 25(3), 239–251 (2006)
Adams, A.: Usability testing in information design. In: Zwaga, H.J.G., Boersema, T., Hoonhout, H.C.M. (eds.) Visual Information for Everyday Use, pp. 3–20. Taylor & Francis, London (1999)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2014 Springer International Publishing Switzerland
About this paper
Cite this paper
Dyson, M.C., Jennings, E.M. (2014). Examining the Interfaces to E-journal Articles: What Do Users Expect?. In: Marcus, A. (eds) Design, User Experience, and Usability. User Experience Design for Everyday Life Applications and Services. DUXU 2014. Lecture Notes in Computer Science, vol 8519. Springer, Cham. https://doi.org/10.1007/978-3-319-07635-5_17
Download citation
DOI: https://doi.org/10.1007/978-3-319-07635-5_17
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-07634-8
Online ISBN: 978-3-319-07635-5
eBook Packages: Computer ScienceComputer Science (R0)