Taking Decisions with Systems Oriented to the General Public

Applying Visual Information Based on Viennese Method
  • André S. Monat
  • Marcel Befort
  • Ricardo Cunha Lima
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8518)


Business Intelligence (BI) systems are designed to provide a user friendly way to make reports, elaborate queries and take decisions based on data stored in a special type of database called data warehouse. Normally, BI systems provide a large variety of graphic tools for these tasks. Nevertheless they are all based in a very mathematical way of displaying data. This is reasonable to managers, economists and those familiar with mathematical tools. Nevertheless it can be inappropriate to use these tools when the report was designed to be exhibit to the general public. In this work we suggest to use the Viennese Method, or ISOTYPE, in order to deal with this type of situation. We also present an example where a BI system uses this method for a public transportation system.


Information Systems Visual Language Viennese Method 


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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • André S. Monat
    • 1
  • Marcel Befort
    • 2
  • Ricardo Cunha Lima
    • 1
  1. 1.Rio de Janeiro State UniversityBrazil
  2. 2.Program of Industrial Design in the field of design theory for methodology, planning and strategyWuppertal UniversityNorth Rhine-WestphaliaGermany

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