Advertisement

Building a Quality Mobile Application: A User-Centered Study Focusing on Design Thinking, User Experience and Usability

  • Danielly F. O. de Paula
  • Bianca H. X. M. Menezes
  • Cristiano C. Araújo
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8518)

Abstract

This article describes the creation of a mobile application through Design Thinking (DT), User Experience (UX) and usability guidelines approach in the undergraduate setting. The aim of this paper is to present the whole creative process involved in designing a mobile application, within the ideology of Design Thinking, which offers a comprehensive, reliable and, above all, simple experience. The app was built by a team of inexperienced undergraduate students in Computer Science, Computer Engineering and Design at the Federal University of Pernambuco, during a process that lasted a month. As a result, the application has obtained a high success rate, being the third most downloaded application of all genres in the first week it became available in BlackBerry Store, and also getting extremely high ratings by leading technology websites in Brazil.

Keywords

User Experience Usability Design Thinking Mobile Application 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Acumen: HCD Workshop - The Design Process (2013) Google Scholar
  2. 2.
    Arhippainen, L., Tähti, M.: Empirical Evaluation of User Experience in Two Adaptive. Mobile Application Prototypes. University of Oulu - ACM (2006)Google Scholar
  3. 3.
    Brown, T.: Change by Design: how design Thinking transforms organizations and inspires innovation. HarperCollins, New York (2009)Google Scholar
  4. 4.
    Chen, Z., Zhu, S.: The Research of Mobile Application User Experience and Assessment Model. In: International Conference on Computer Science and Network Technology (2011)Google Scholar
  5. 5.
    Dunne, D., Martin, R.: Design Thinking and How It Will Change Management Education: An Interview and. Academy of Management Learning & Education 5(4), 512–522 (2006)CrossRefGoogle Scholar
  6. 6.
    ISO FDIS 9241-210:2009.: Ergonomics of human system interaction -Part 210: Human-centered design for interactive systems (formerly known as 13407). International Organization for Standardization (ISO), Switzerland (2009)Google Scholar
  7. 7.
    Gong, J., Tarasewich, P.: Guidelines for handheld mobile device interface design. In: Proceedings of the Annual Meeting. Northeastern University, Boston (2004)Google Scholar
  8. 8.
    Howard, T.J., Culley, S.J., Dekoninck, E.: Describing the creative design process by the integration of engineering design and cognitive psychology literature. University of Bath, UK (2008)Google Scholar
  9. 9.
    Hussain, A., Ferneley, E.: Usability Metric for Mobile Application: A Goal Question Metric (GQM) Approach. In: Proceedings of iiWAS (2008)Google Scholar
  10. 10.
    Nielsen, J.: Usability Engineering. In: What is Usability?. Morgan Kaufmann, London (1994)Google Scholar
  11. 11.
    Shneiderman, B.: Designing the User Interface - Strategies for Effective Human-Computer Interaction. Addison-Wesley (1998)Google Scholar
  12. 12.
    Yong, T.: User Experience Evaluation Methods for Mobile Devices. Faculty of Computing and Informatics. IEEE (2013)Google Scholar
  13. 13.
    Yu, Y., Jiang, L.: Research on the Design Tendency of Mobile Phones for University Students from the Perspective of User Experience. IEEE (2010)Google Scholar

Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Danielly F. O. de Paula
    • 1
  • Bianca H. X. M. Menezes
    • 1
  • Cristiano C. Araújo
    • 1
  1. 1.Post-Graduate Program in Computer ScienceFederal University of Pernambuco Center of Informatics (CIn)Recife-PEBrazil

Personalised recommendations