Abstract
Smartphones and an increasingly aged population are two highly visible emergent attributes in the last decade. Smartphones are becoming the canonical front end for the cloud, web, and applications from email to social media - especially so if you include pads in the same category. In Europe, the Americas and Asia the ratio of over those over 65 compared to the total population that is becoming increasingly skewed. This paper is about the intersection of these two socio-technical vectors, or more to the point about the mismatch between them: a mismatch which can lead to an increase in the digital divide rather than the decline that the more affordable smartphones could promise. We present a study of literature and results of a design process in the form of heuristics to support smartphone/tablet designers making useable and useful products for elder end-users.
Chapter PDF
Similar content being viewed by others
References
Clarke, A., Concejero, P.: The digital divide–services for the elderly and disabled in 2010–the PRISMA project. In: 18th International Symposium on Human Factors in Telecommunication, vol. 2991, pp. 1–8 (2010)
Rogers, E.M.: Diffusion of Innovations, 4th edn. The Free Press, New York (1995)
Pew Research Internet Project Nearly half of American adults are smartphone owners (2013), http://www.pewinternet.org/2012/03/01/nearly-half-of-american-adults-are-smartphone-owners/ (accessed on: Febuary 2014)
Fisk, A.D., Rogers, W.A., Charness, N., Czaja, S.J., Sharit, J.: Designing for Older Adults: Principles and Creative Human Factors Approaches. CRC Press J Taylor&.Francis Croup (2004)
Fisk, A.D., Rogers, W.A., Charness, N., Czaja, S.J., Sharit, J.: Designing for Older Adults: Principles and Creative Human Factors Approaches, 2nd edn. CRC Press J Taylor&.Francis Croup (2009)
Kleinberger, T., Becker, M., Ras, E., Holzinger, A., Müller, P.: Ambient Intelligence in Assisted Living: Enable Elderly People to Handle Future Interfaces. In: Stephanidis, C. (ed.) UAHCI 2007 (Part II). LNCS, vol. 4555, pp. 103–112. Springer, Heidelberg (2007)
Farage, M.A., Miller, K., Ajayi, F., Hutchins, D.: Design Principles to Accommodate Older Adults. Global Journal of Health Science 4(2), 2–25 (2012)
Hawthorn, D.: How universal is good design for older users? In: CUU 2003 Proceedings of the 2003 Conference on Universal Usability, pp. 38–45 (2003)
Zajicek, M.: Successful and available: interface design exemplars for older users. Interacting with Computers 16(3), 411–430 (2004)
Hawthorn, D.: Possible implications of aging for interface designers. Interacting with Computers 12, 507–528 (2000)
Strengers, J.: Smartphone interface design requirements for seniors. In: Information Studies. University of Amsterdam, Amsterdam (2012)
Kurniawan, S.: Older people and mobile phones: A multi-method investigation. Int. J. Human-Computer Studies (66), 889–901 (2008)
Leitão, R.: Target and Spacing Sizes for Smartphone User Interfaces for Older Adults: Design Patterns Based on an Evaluation with Users. In: Pattern Languages of Programs, Tucson, Arizona (2012)
Darroch, I., Goodman, J., Brewster, S., Gray, P.: The Effect of Age and Font Size on Reading Text on Handheld Computers. In: Costabile, M.F., Paternó, F. (eds.) INTERACT 2005. LNCS, vol. 3585, pp. 253–266. Springer, Heidelberg (2005)
ASSISTANT. ASSISTANT Website (2012), http://www.aal-assistant.eu/ (January 2013)
Kurniawan, S., Zaphiris, P.: Research-derived web design guidelines for older people. In: Proceedings of the 7th International ACM SIGACCESS Conference on Computers and Accessibility, pp. 129–135. ACM, Baltimore (2005)
Chisnell, D., Redish, J.: Designing web sites for older adults: a review of recent research. AARP.org/olderwiserwired (2004), http://assets.aarp.org/www.aarp.org_/articles/research/oww/AARP-50Sites.pdf (accessed on: February 2014 )
Häikiö, J., Isomursu, M., Matinmikko, T., Wallin, A., Ailisto, H., Huomo, T.: Touch-based user interface for elderly users. In: MobileHCI, Singapore (2007)
Jin, Z.X., Plocher, T., Kiff, L.: Touch Screen User Interfaces for Older Adults: Button Size and Spacing. In: Stephanidis, C. (ed.) HCI 2007. LNCS, vol. 4554, pp. 933–941. Springer, Heidelberg (2007)
Murata, A., Iwase, H.: Usability of Touch-Panel Interfaces for Older Adults. Human Factors: The Journal of the Human Factors and Ergonomics Society 47(4), 767–776 (2005)
Huey, R.W., Buckley, D.S., Lerner, N.D.: Audible Performance of Smoke Alarm Sounds (1994)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2014 Springer International Publishing Switzerland
About this paper
Cite this paper
Carmien, S., Manzanares, A.G. (2014). Elders Using Smartphones – A Set of Research Based Heuristic Guidelines for Designers. In: Stephanidis, C., Antona, M. (eds) Universal Access in Human-Computer Interaction. Universal Access to Information and Knowledge. UAHCI 2014. Lecture Notes in Computer Science, vol 8514. Springer, Cham. https://doi.org/10.1007/978-3-319-07440-5_3
Download citation
DOI: https://doi.org/10.1007/978-3-319-07440-5_3
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-07439-9
Online ISBN: 978-3-319-07440-5
eBook Packages: Computer ScienceComputer Science (R0)