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Eliciting Accessibility Requirements for People with Hearing Loss: A Semantic and Norm Analysis

  • Marta Angélica Montiel Ferreira
  • Rodrigo Bonacin
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8512)

Abstract

The barriers for people with hearing loss to access the Web go beyond the perceptual ones, i.e., the use of audio based content. Many people with hearing loss have difficulty writing and interpreting long or complex texts on the Web. In this study, we analyzed the semantic and normative aspects of Web content production and consumption by means of participatory studies with 29 deaf users. These studies resulted in the elicitation of 121 key problems, and the respective high level design recommendations. The recommendations aim to transform the Web into an inductor of learning. They also include design solutions that demand further research on assistive technologies.

Keywords

Web Accessibility Universal Design Organizational Semiotics Universal Usability 

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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Marta Angélica Montiel Ferreira
    • 1
  • Rodrigo Bonacin
    • 1
    • 2
  1. 1.FACCAMPCampo Limpo PaulistaBrazil
  2. 2.CTI Renato ArcherCampinasBrazil

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