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Comparison Test of Website Use with Mobile Phone and Laptop Computer

  • Martin Maguire
  • Min Tang
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8512)

Abstract

The study compared user performance and subjective ratings between a mobile phone and laptop computer for accessing the internet. Twenty four participants were required to carry out two equivalent sets of 5 tasks, one set of tasks with a mobile phone and the other set with a laptop. It was found that the task times for the mobile phone were higher than those of the laptop for all tasks but only significantly different for two of the task pairs. The most important reason for this result seemed to be the difference in size of the screens on each device. Participants were also asked to rate the difficulty of each task performed on both laptop and phone. Interestingly, participants did not rate the difficulty of using the mobile phone significantly higher than for the laptop. This seemed to be because of lower expectations when using the mobile phone, good dexterity in zooming in and out of the screen, and spending less time reviewing each page on the phone than on the laptop before moving on another page.

Keywords

Usability evaluation Website Mobile phone Laptop 

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References

  1. 1.
    AlShaali, S., Varshney, U.: On the usability of mobile commerce. International Journal of Mobile Communications 3(1), 29–37 (2005)CrossRefGoogle Scholar
  2. 2.
    Responsive web design. Wikipedia (2014), http://en.wikipedia.org/wiki/Responsive_web_design
  3. 3.
    Nielsen-Norman Group: The definition of user experience (2014), http://www.nngroup.com/about-user-experience-definition

Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Martin Maguire
    • 1
  • Min Tang
    • 1
  1. 1.Loughborough Design SchoolLoughborough UniversityUK

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