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Considering Cultural Issues of ERP System Utilization: A Company-Based Perspective

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Novel Methods and Technologies for Enterprise Information Systems

Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 8))

Abstract

Some data show that the effect of investment in Enterprise Information System (EIS) is not high enough in Japan compared with the levels in the United States and other Western countries. Moreover, Japan is facing major changes in the business and IT environments. With global business expansion, improving operational efficiency at the global level using information technology (IT) has become one of the most important issues for companies. The Enterprise Resource Planning (ERP) packaged system, or ERP system is one of the options used for re-engineering global information systems in many countries. In this paper, the authors present results concerning the effect of implementation of ERP system. The analyses focused on the context of the global expansion of companies and the effects of customization of packaged software functions. Business Process Re-engineering (BPR) issues when implementing ERP systems are also discussed in this paper, regarding cultural issues specific to Japanese companies.

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Acknowledgments

This work was supported in part by a JSPS Grant-in-Aid for Scientific Research in Japan (24530425). We would thank Impress Japan and ERP Forum Japan for permission to use their variable data.

Author information

Authors and Affiliations

  1. School of Network and Information, Senshu University, Kanagawa, Japan

    Kayo Iizuka

  2. ERP Forum Japan, Tokyo, Japan

    Yoshitaka Taguchi

  3. Graduate School of Management, Kyoto University, Kyoto, Japan

    Chihiro Suematsu

Authors
  1. Kayo Iizuka
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  2. Yoshitaka Taguchi
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  3. Chihiro Suematsu
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Corresponding author

Correspondence to Kayo Iizuka .

Editor information

Editors and Affiliations

  1. University of Innsbruck, Innsbruck, Austria

    Felix Piazolo

  2. University of innsbruck, Innsbruck, Austria

    Michael Felderer

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Iizuka, K., Taguchi, Y., Suematsu, C. (2014). Considering Cultural Issues of ERP System Utilization: A Company-Based Perspective. In: Piazolo, F., Felderer, M. (eds) Novel Methods and Technologies for Enterprise Information Systems. Lecture Notes in Information Systems and Organisation, vol 8. Springer, Cham. https://doi.org/10.1007/978-3-319-07055-1_17

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