Abstract
Law enforcement agencies are facing difficult challenges in fighting cybercrime in every country. The police need to learn vast skills and accumulate much knowledge to fight against cybercrime. Knowledge management (KM) is needed to fight against cybercrime. However, lack of knowledge management is one of the significant problems in law enforcement agencies in many countries. This paper is the continued study of fighting cybercrime - a KM perspective. Many law enforcement agencies don’t know what knowledge they need to deal with cybercrime and what cybercrime investigation knowledge they have. This paper explores the knowledge needed and critical success factors for fighting cybercrime. In this paper, surveys are conducted in 20 police departments in Taiwan to identify the knowledge needed for fighting cybercrime. This study shows that an investigator with greater cybercrime investigation knowledge has better ability in cybercrime investigation and identities cybercrime investigation knowledge in Taiwan. Law enforcement agencies could identify and close the knowledge gap to successfully fight against cybercrime.
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Chang, W., Chung, P. (2014). Knowledge Management in Cybercrime Investigation – A Case Study of Identifying Cybercrime Investigation Knowledge in Taiwan. In: Chau, M., Chen, H., Wang, G.A., Wang, JH. (eds) Intelligence and Security Informatics. PAISI 2014. Lecture Notes in Computer Science, vol 8440. Springer, Cham. https://doi.org/10.1007/978-3-319-06677-6_2
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DOI: https://doi.org/10.1007/978-3-319-06677-6_2
Publisher Name: Springer, Cham
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