Skip to main content

Managing High Performance Work Systems and Organizational Performance

  • Chapter
  • First Online:

Part of the book series: Management and Industrial Engineering ((MINEN))

Abstract

Workplace is primarily a social environment and value is created not by machines or computers but by people who operate them. Thus, high performance work systems should allow individuals to experience greater autonomy over their tasks and particularly self-managed teams are useful where a group of individuals can all together plan, organize and control their tasks without the need for micromanagement. However, forming up and maintaining self-managed teams to achieve highest performance has always been a managerial concern but has never been easy.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD   109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  1. Kling, J. (1995). High performance work systems and firm performance. Monthly Laboratory Review, 118, 29.

    Google Scholar 

  2. Zirger, B. J., & Maidique, M. A. (1990). A model of new product development: An empirical test. Management Science, 36(7), 867–883.

    Article  Google Scholar 

  3. Clark, K. B., & Fujimoto, T. (1990). The power of product integrity. Harvard Business Review, 68(6), 107.

    Google Scholar 

  4. Angell, D. F., & Heslop, B. (1994). The internet business companion: Growing your business in the electronic age. Boston: Addison-Wesley Longman Publishing Co., Inc.

    Google Scholar 

  5. Van der Spek, R., & Spijkervet, A. (1997). Knowledge management: Dealing intelligently with knowledge. Knowledge Management and its Integrative Elements, 31–59.

    Google Scholar 

  6. Wiig, K. M. (1997). Knowledge management: An introduction and perspective. Journal of Knowledge Management, 1(1), 6–14.

    Article  Google Scholar 

  7. Quintas, P., Lefrere, P., & Jones, G. (1997). Knowledge management: A strategic agenda. Long Range Planning, 30(3), 385–391.

    Article  Google Scholar 

  8. Ulrich, D. (1998). Intellectual capital = competence × commitment. Sloan Management Review, 39(2), 15–26.

    MathSciNet  Google Scholar 

  9. Baldwin, T. T., Danielson, C., & Wiggenhorn, W. (1997). The evolution of learning strategies in organizations: From employee development to business redefinition. The Academy of Management Executive, 11(4), 47–58.

    Google Scholar 

  10. Gollac, M., & Volkoff, S. (1996). Citius, altius, fortius. L’intensification du travail. Actes de la recherche en sciences sociales, 14, 54–67.

    Article  Google Scholar 

  11. MacAloon, J. J. (1981). This great symbol: Pierre de Coubertin and the origins of the modern Olympic Games. Chicago: University of Chicago Press.

    Google Scholar 

  12. Peters, T. J., & Waterman, R. H. (2004). In search of excellence: Lessons from America’s best-run companies. HarperCollins.

    Google Scholar 

  13. Saunders, J., & Wong, V. (1985). In search of excellence in the UK. Journal of Marketing Management, 1(1–2), 119–137.

    Article  Google Scholar 

  14. Neely, A. (1999). The performance measurement revolution: Why now and what next? International Journal of Operations and Production Management, 19(2), 205–228.

    Article  Google Scholar 

  15. Hitt, M. A., & Ireland, R. D. (1987). Peters and Waterman revisited: The unended quest for excellence. The Academy of Management Executive, 1(2), 91–98.

    Article  Google Scholar 

  16. Bradford, D. L., & Cohen, A. R. (1997). Managing for excellence: The guide to developing high performance in contemporary organizations. New York: John Wiley & Sons.

    Google Scholar 

  17. Ouchi, W. (1981). Theory Z: How American business can meet the Japanese challenge. Business Horizons, 24(6), 82–83.

    Article  Google Scholar 

  18. Pascale, R. T., & Athos, A. G. (1981). The art of Japanese management. Business Horizons, 24(6), 83–85.

    Article  Google Scholar 

  19. Deal, T. E., & Kennedy, A. A. (1982). Corporate cultures: The rites and rituals of corporate life. Cambridge: Da Capo Press.

    Google Scholar 

  20. Kanter, R. M. (1983). Change masters. New York: Simon and Schuster Moss.

    Google Scholar 

  21. Ramsay, H., Scholarios, D., & Harley, B. (2000). Employees and High-Performance Work Systems: Testing inside the Black Box. British Journal of industrial relations, 38(4), 501–531.

    Article  Google Scholar 

  22. Barney, J. B. (1995). Looking inside for competitive advantage. The Academy of Management Executive, 9(4), 49–61.

    Google Scholar 

  23. Huselid, M. A. (1995). The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal, 38(3), 635–672.

    Article  Google Scholar 

  24. Harry, B. (1974). Labor and monopoly capital: The degradation of work in the twentieth century. New York: NYU Press.

    Google Scholar 

  25. Wood, S. (1999). Getting the measure of the transformed high-performance organization. British Journal of Industrial Relations, 37(3), 391–417.

    Article  Google Scholar 

  26. Amin, A. (2000). Post-Fordism: models, fantasies and phantoms of transition. In A. Amin (ed.), Post-Fordism: A reader (pp. 1–40). Hoboken: Blackwell Publishers.

    Google Scholar 

  27. Aglietta, M. (1979). A theory of capitalist regulation. London: NLB.

    Google Scholar 

  28. Palloix, C. (1976). The labour process: from Fordism to neo-Fordism. The Labour Process and Class Strategies (London: Stage 1): pp. 46–67.

    Google Scholar 

  29. Evans, J. R., & Lindsay, W. M. (2005). The management and control of quality. Stamford: South-western Cengage Learning.

    Google Scholar 

  30. Kirby, J. (2005). Toward a theory of high performance. Harvard Business Review, 83(7), 30.

    Google Scholar 

  31. Gephardt, M. A., & Van Buren, M. E. (1996). Building Synergy: The Power of high performance work systems. Training and Development, 50(10), 21–36.

    Google Scholar 

  32. Kirkman, B. L., Lowe, K. B., & Young, D. P. (1999). High-performance work organizations: Definitions, practices, and an annotated bibliography. Center for Creative Leadership.

    Google Scholar 

  33. Appelbaum, E. (Ed.) 2000. Manufacturing advantage: Why high-performance work systems pay off. Ithaca: Cornell University Press,

    Google Scholar 

  34. Messersmith, J. G., Patel, P. C., Lepak, D. P., & Gould-Williams, J. S. (2011). Unlocking the black box: Exploring the link between high-performance work systems and performance. Journal of Applied Psychology, 96(6), 1105.

    Article  Google Scholar 

  35. Ramstad, E. (2009). Promoting performance and the quality of working life simultaneously. International journal of productivity and performance management, 58(5), 423–436.

    Article  Google Scholar 

  36. Birdi, K., Clegg, C., Patterson, M., Robinson, A., Stride, C. B., Wall, T. D., et al. (2008). The impact of human resource and operational management practices on company productivity: A longitudinal study. Personnel Psychology, 61(3), 467–501.

    Article  Google Scholar 

  37. Whitfield, K. (2000). High-performance workplaces, training, and the distribution of skills. Industrial Relations: A Journal of Economy and Society, 39(1), 1–25.

    Google Scholar 

  38. Galang, M. C. (1999). Stakeholders in high-performance work systems. International Journal of Human Resource Management, 10(2), 287–305.

    Article  Google Scholar 

  39. Fisher, L. M. (2005). Ricardo Semler won’t take control. Strategy and Business, 41, 78.

    Google Scholar 

  40. McGregor, D. (2006). The human side of enterprise-Annotated Edition. Noida: Tata McGraw-Hill Education.

    Google Scholar 

  41. Semler, R. (2001). Maverick: The success story behind the world’s most unusual workplace. New York: Random House.

    Google Scholar 

  42. Vanderburg, D. (2004). The story of Semco: The company that humanized work. Bulletin of Science Technology and Society, 24(5), 430–434.

    Article  Google Scholar 

  43. Wieners, B. (2004). Ricardo Semler: Set them free. CIO Insight.

    Google Scholar 

  44. De Waele, M. (1994). Self-Management: Road to a productive, healthy and self-sustaining organizational Milieu? Human Systems Management, 13(3), 153–164.

    Google Scholar 

  45. Dumaine, C. A. (1990). Who needs a boss? Fortune 121, 10.

    Google Scholar 

  46. Semler, R. (1994). Why my former employees still work for me. Harvard Business Review, 72(1), 64–71.

    Google Scholar 

  47. Waterman, R. H, Jr. (1995). What America does right: Learning from companies that put people first. Business Horizons, 38(1), 90–91.

    Article  MathSciNet  Google Scholar 

  48. Semler, R. (1989). Managing without managers. Harvard Business Review, 67(5), 76–84.

    Google Scholar 

  49. Excerpt from Welcome to Macintosh (aired at 07:30 pm on January 31, 2010). Transcript retrieved from http://livedash.ark.com/transcript/welcome_to_macintosh/5406/CNBC/Sunday_January_31_2010/181790 on Jan 11, 2014.

  50. Brown, P., & Hesketh, A. (2004). The mismanagement of talent: Employability and jobs in the knowledge economy. Oxford: Oxford University Press.

    Book  Google Scholar 

  51. Smith, A. F., & Kelly, T. (1997). Human capital in the digital economy. The organization of the future. (199–212) San Francisco, CA: Jossey-Bass Publishers.

    Google Scholar 

  52. Thite, M. (2004). Strategic positioning of HRM in knowledge-based organizations. Learning Organization, The, 11(1), 28–44.

    Article  Google Scholar 

  53. Groysberg, B., Nanda, A., & Nohria, N. (2004). The risky business of hiring stars. Harvard Business Review, 82(5), 92–101.

    Google Scholar 

  54. Berber, A. (2014). Psychological contracts in the age of social networks. In Human Resource Management and Technological Challenges (pp. 23–42). Springer International Publishing.

    Google Scholar 

  55. Rousseau, D. M. (2005). I-deals: Idiosyncratic deals employees bargain for themselves. Armonk: ME Sharpe.

    Google Scholar 

  56. Anand, S., Vidyarthi, P. R., Liden, R. C., & Rousseau, D. M. (2010). Good citizens in poor-quality relationships: Idiosyncratic deals as a substitute for relationship quality. Academy of Management Journal, 53(5), 970–988.

    Article  Google Scholar 

  57. Rousseau, D. (1995). Psychological contracts in organizations: Understanding written and unwritten agreements. Sage.

    Google Scholar 

  58. Finkle, T. A. (2012). Corporate entrepreneurship and innovation in silicon valley: The case of google, Inc. Entrepreneurship Theory and Practice, 36(4), 863–884.

    Article  Google Scholar 

  59. Googlers are employees working at Google.

    Google Scholar 

  60. http://www.google.com/about/company/facts/culture. Retrieved on Jan 14, 2014.

  61. http://www.google.com/about/company/philosophy. Retrieved on Jan 15, 2014.

  62. Hamel, G., & Breen, B. (2007). The future of management. Harvard Business Press.

    Google Scholar 

  63. Power, J., & Waddell, D. (2004). The link between self-managed work teams and learning organisations using performance indicators. Learning Organization The, 11(3), 244–259.

    Article  Google Scholar 

  64. Neck, C. P., Connerley, M. L., & Manz, C. C. (1997). Toward a continuum of self-managing team development. Advances in interdisciplinary studies of work teams, 4, 193–216.

    Google Scholar 

  65. Senge, P. M. (2006) The fifth discipline: The art and practice of the learning organization. New York: Random House Digital, Inc.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Aykut Berber .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer International Publishing Switzerland

About this chapter

Cite this chapter

Berber, A., Yaslioglu, M. (2014). Managing High Performance Work Systems and Organizational Performance. In: Machado, C., Davim, J. (eds) Work Organization and Human Resource Management. Management and Industrial Engineering. Springer, Cham. https://doi.org/10.1007/978-3-319-06376-8_2

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-06376-8_2

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-06375-1

  • Online ISBN: 978-3-319-06376-8

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics