ISO 9000

  • Gerard O’Regan
Part of the Undergraduate Topics in Computer Science book series (UTICS)


ISO 9000 is a widely employed quality management standard, and it was developed by the International Standards Organization (ISO). The standard was influenced by the British quality standard (BS 5750), and it was originally published as a standard in 1987, and revised in 1994, 2000 and in 2008.

The ISO 9000 family of standards may be applied to various types of organizations, including manufacturing, software and service organizations. The achievement of ISO 9001 by a company typically indicates that the company has a sound quality system in place, and that quality and customer satisfaction are core values of the company. ISO 9001 is regarded as a minimal standard that an organization which takes quality seriously should satisfy, and many organizations require their subcontractors to be ISO 9001 certified.

Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Gerard O’Regan
    • 1
  1. 1.SQC ConsultingMallowIreland

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