Skip to main content

Toward an Ethical Framework for Web-Based Collective Intelligence

  • Conference paper
New Perspectives in Information Systems and Technologies, Volume 1

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 275))

  • 1940 Accesses

Abstract

Web-based collective intelligence deserves and intends to become a full discipline with its formal framework, tools, measuring instruments, practical applications, and ethical field. As of yet, little attention has been paid to study the ethical dimension of harvesting the collective intelligence via Web-based collaborative systems. The present study aims to develop an ethical framework for the Web-based collective intelligence in business organizations. Based on a combination of previous ethical frameworks that regulate the ethical behavior in the age of information societies, moral intelligent theories, and ethical theories of collaborative business environments, five layers of ethical principles were identified. These include the morality of collective decisions, compliance with laws and regulations, the collective truthfulness, the collective transparency and responsibility, and the greatest benefits for the greatest number of stakeholders.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 219.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 279.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Heylighen, F.: Collective Intelligence and its Implementation on the Web: algorithms to develop a collective mental map. Computational and Mathematical Organization Theory 5(3), 253–280 (1999)

    Article  MATH  Google Scholar 

  2. Liang, T.Y.: Intelligence Strategy: The Evolution and Co-evolution Dynamics of Intelligent Human Organizations and their Interacting Agents. Human Systems Management 23(2), 137–149 (2004)

    Google Scholar 

  3. Scarlat, E., Maries, I.: Towards an Increase of Collective Intelligence within Organizations Using Trust and Reputation Models. In: Nguyen, N.T., Kowalczyk, R., Chen, S.-M. (eds.) ICCCI 2009. LNCS, vol. 5796, pp. 140–151. Springer, Heidelberg (2009)

    Chapter  Google Scholar 

  4. Ng, P.T., Liang, T.Y.: Educational Institution Reform: Insights from the Complexity-intelligence Strategy. Human Systems Management 29(1), 1–9 (2010)

    Google Scholar 

  5. Sheremetov, L., Rocha-Mier, L.: Supply Chain Network Optimization based on Collective Intelligence and Agent Technologies. Human Systems Management 27(1), 31–48 (2008)

    Google Scholar 

  6. Staškevičiūtė, I., Neverauskas, B., Ciutiene, R.: Applying the Principles of Organizational Intelligence in University Strategies. Engineering Economics 48(3), 63–72 (2006)

    Google Scholar 

  7. Malone, T.W.: What is Collective Intelligence and What Will We Do About It? In: Tovey, M. (ed.) Collective Intelligence: Creating a Prosperous World at Peace, pp. 1–4. Earth Intelligence Network, Virginia (2008)

    Google Scholar 

  8. Harrison, T.M., Barthel, B.: Wielding New Media in Web 2.0: Exploring the History of Engagement with the Collaborative Construction of Media Products. New Media and Society 11, 155–178 (2009)

    Article  Google Scholar 

  9. Rutkauskiene, E.K.: Methods for Collective Intelligence Utilization in Distributed Knowledge System. Electronics & Electrical Engineering 18(9), 117–121 (2012)

    Article  Google Scholar 

  10. Lykourentzou, I., Vergados, D.J., Kapetanios, E., Loumos, V.: Collective Intelligence Systems: Classification and Modeling. Journal of Emerging Technologies in Web Intelligence 3(3), 217–226 (2011)

    Article  Google Scholar 

  11. Gruber, T.: Collective Knowledge Systems: Where the Social Web meets the Semantic Web. Journal of Web Semantics: Science, Services and Agents on the World Wide Web 6(1), 4–13 (2008)

    Article  Google Scholar 

  12. Kapetanios, E.: On the Notion of Collective Intelligence: Opportunity or Challenge? International Journal of Organizational and Collective Intelligence 1(1), 1–14 (2010)

    Article  Google Scholar 

  13. Mingers, J., Walsham, G.: Toward Ethical Information Systems: The Contribution of Discourse Ethics. MIS Quarterly 34(4), 833–854 (2010)

    Google Scholar 

  14. Santana, A., Vaccaro, A., Wood, D.: Ethics and the networked business. Journal of Business Ethics 90, 661–681 (2009)

    Article  Google Scholar 

  15. Liu, X., Chen, Y.: Information Ethics: A Cross-Cultural Study of Ethical Decision-Making between U.S. and Chinese Business Students. International Journal of Business and Social Science 3(8), 51–60 (2012)

    Google Scholar 

  16. Davidrajuh, R.: A Conceptual Model for Ethical Business Decision-making under the Influence of Personal Relationships. Int. J. of Business and Systems Research 2(2), 107–123 (2008)

    Article  Google Scholar 

  17. Zara, O.: Managing Collective Intelligence: Toward New Corporate Governance. M21 Ed. France (2004)

    Google Scholar 

  18. Zembylas, M., Vrasidas, C.: Globalization, Information and Communication Technologies, and the Prospect of a ‘Global Village’: Promises of Inclusion or Electronic Colonization? Journal of Curriculum Studies 37(1), 65–83 (2005)

    Article  Google Scholar 

  19. Gan, Y.C., Zhu, Z.T.: A Learning Framework for Knowledge Building and Collective Wisdom Advancement in Virtual Learning Communities. Educational Technology and Society 10(1), 206–226 (2007)

    Google Scholar 

  20. Hiltz, S.R., Johnson, K., Turoff, M.: Group Decision Support: The Effects of Designated Human Leaders and Statistical Feedback in Computerized Conferences. Journal of Management Information Systems 8(2), 81–108 (1991)

    Google Scholar 

  21. Steinbock, D., Kaplan, C., Rodriguez, M.A., Diaz, J., Der, N., Garcia, S.: Collective Intelligence Quantified for Computer-Mediated Group Problem Solving. Santa Cruz, CA: UCSC Technical Report (2002), http://www.steinbock.org/pubs/steinbock-collective.pdf

  22. Lévy, P.: From Social Computing to Reflexive Collective Intelligence: The IEML Research Program. Information Sciences 180(1), 71–94 (2010)

    Article  Google Scholar 

  23. Olszak, C.M., Ziemba, E.: Approach to Building and Implementing Business Intelligence Systems. Interdisciplinary Journal of Information, Knowledge and Management 2, 135–148 (2007)

    Google Scholar 

  24. Krishna, V.J., Mouleswaraiah, J.V.C.: A Novel Intelligent Decision Management System Based on USCM - AKD Framework. International Journal of Engineering Science & Technology 3(8), 6212–6218 (2011)

    Google Scholar 

  25. Turban, E., Liang, T.-P., Wu, S.P.J.: A Framework for Adopting Collaboration 2.0 Tools for Virtual Group Decision Making. Group Decision and Negotiation 20(2), 137–154 (2011)

    Article  Google Scholar 

  26. Gregg, D.G.: Designing for Collective Intelligence. Communication of the ACM 53(4), 134–138 (2010)

    Article  Google Scholar 

  27. Ncube, L., Washburn, M.H.: Strategic Collaboration for Ethical Leadership: A mentoring Framework for Business and Organizational Decision Making. Journal of Leadership and Organizational Studies 13(1), 77–92 (2006)

    Article  Google Scholar 

  28. Crane, A., Matten, D.: Business Ethics, 2nd edn. Oxford University Press (2007)

    Google Scholar 

  29. Sinha, A.K., Mishra, S.K.: Factors Affecting Ethical Decision Making in Corporate Setting. Purushartha IV(1), 135–154 (2011)

    Google Scholar 

  30. Spinello, R.: CyberEthics: Morality and Law in Cyberspace, 2nd edn. Jones and Bartlett Publishers (2003)

    Google Scholar 

  31. Walstrom, K.A.: Social and Legal Impacts on Information Ethics Decision Making. Journal of Computer Information Systems 47(2), 1–8 (2006)

    Google Scholar 

  32. Haines, R., Leonard, L.: Individual Characteristics and Ethical Decision-making in an IT Context. Industrial Management and Data Systems 107(1), 5–21 (2007)

    Article  Google Scholar 

  33. Davidrajuh, R.: Modelling ethical decisions. In: Cakaj, S. (ed.) Modeling Simulation and Optimization - Focus on Applications, pp. 269–282. InTech (2010)

    Google Scholar 

  34. Gardner, H.: Multiple intelligences: New horizons. Basic Books, New York (2006)

    Google Scholar 

  35. Boss, J.: The Autonomy of Moral Intelligence. Educational Theory 44(4), 399–416 (2005)

    Google Scholar 

  36. Lennick, D., Kiel, F.: Moral Intelligence: Enhancing Business Performance and Leadership Success. Pearson Education Wharton School Publishing, Upper Saddle River (2005)

    Google Scholar 

  37. Rahimi, G.R.: The Implication of Moral Intelligence and Effectiveness in Organization; Are They Interrelated? International Journal of Marketing and Technology 4(1), 62–76 (2011)

    Google Scholar 

  38. Taddeo, M., Vaccaro, A.: Analyzing Peer-to-peer Technology Using Information Ethics. Information Society 27(2), 105–112 (2011)

    Article  Google Scholar 

  39. Pagallo, U.: Ethics Among Peers: File Sharing on the Internet Between Openness and Precaution. J. Inf., Comm., Ethics in Society 8(2), 136–149 (2010)

    Article  Google Scholar 

  40. Reamer, F.G.: Social Work in a Digital Age: Ethical and Risk Management Challenges. Social Work 58(2), 163–172 (2013)

    Article  Google Scholar 

  41. Bose, U.: An Ethical Framework in Information Systems Decision Making Using Normative Theories of Business Ethics 14(1), 17–26 (2012)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Khaled Saleh Al Omoush .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer International Publishing Switzerland

About this paper

Cite this paper

Omoush, K.S.A. (2014). Toward an Ethical Framework for Web-Based Collective Intelligence. In: Rocha, Á., Correia, A., Tan, F., Stroetmann, K. (eds) New Perspectives in Information Systems and Technologies, Volume 1. Advances in Intelligent Systems and Computing, vol 275. Springer, Cham. https://doi.org/10.1007/978-3-319-05951-8_36

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-05951-8_36

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-05950-1

  • Online ISBN: 978-3-319-05951-8

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics