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Software Process Improvement from a Human Perspective

  • Conference paper
New Perspectives in Information Systems and Technologies, Volume 1

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 275))

Abstract

Most of the approaches to improve software process focus on formal process descriptions where models and standards of best practices have been developed; however human factor has been forgotten, as a result arises an important gap between processes as described and process as applied. This gap takes special value in Small and Medium Enterprises (SMEs) because even when many of them are motivated to implement software process initiatives, most of them do not know how best to do so. In order to help SMEs in the implementation of software process improvements, this paper presents how two factors have been developed performing two systematic reviews. Besides, the paper includes one local study to SMEs of Zacatecas. Finally, the paper shows two proposals derived of analyzing both the two systematic reviews and the local study which are: to address the characterization and to create and select implementation strategies.

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Author information

Authors and Affiliations

  1. Centro de Investigación en Matemáticas, Avda. Universidad no. 222, 98068, Zacatecas, México

    Muñoz Mirna, Mejia Jezreel, Duron Brenda & Valtierra Claudia

Authors
  1. Muñoz Mirna
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  2. Mejia Jezreel
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  3. Duron Brenda
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  4. Valtierra Claudia
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Corresponding author

Correspondence to Muñoz Mirna .

Editor information

Editors and Affiliations

  1. Universidade de Coimbra & LIACC, Rio Tinto, Portugal

    Álvaro Rocha

  2. Instituto Superior de Estatística e Gestão de Informação, Universidade Nova de Lisboa, Lisboa, Portugal

    Ana Maria Correia

  3. Department of Business Information Systems, Auckland University of Technology, Auckland, New Zealand

    Felix . B Tan

  4. Empirica GmbH, Bonn, Germany

    Karl . A Stroetmann

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© 2014 Springer International Publishing Switzerland

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Mirna, M., Jezreel, M., Brenda, D., Claudia, V. (2014). Software Process Improvement from a Human Perspective. In: Rocha, Á., Correia, A., Tan, F., Stroetmann, K. (eds) New Perspectives in Information Systems and Technologies, Volume 1. Advances in Intelligent Systems and Computing, vol 275. Springer, Cham. https://doi.org/10.1007/978-3-319-05951-8_28

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  • DOI: https://doi.org/10.1007/978-3-319-05951-8_28

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-05950-1

  • Online ISBN: 978-3-319-05951-8

  • eBook Packages: EngineeringEngineering (R0)

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