Team PsychoSocial Assessment via Discourse Analysis: Power and Comfort/Routine
We describe the theory, implementation and initial validation of a tool to assess interpersonal relationships and team states through non-intrusive discourse analysis. ADMIRE was developed to assess power/leadership relationships through scoring politeness behaviors in textual dialog to compute a graph of power asserted vs. afforded between individuals—an org chart—trackable over time. ADMIRE was formally tested in a military exercise where it proved 100% successful at deriving power relationships in 3 military chat rooms. Subsequent work extended ADMIRE’s core approach with novel linguistic behaviors to identify “Team Comfort/Routine” (C/R) indicating when a team is performing in a well-understood, relaxed task context. Initial validation is provided by discriminating the disastrous Apollo 13 mission from others.
KeywordsTeam dynamics Leadership Power Stress Routine Psychosocial State Assessment discourse analysis politeness textual analysis
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