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Team PsychoSocial Assessment via Discourse Analysis: Power and Comfort/Routine

  • Christopher Miller
  • Jeffrey Rye
  • Peggy Wu
  • Sonja Schmer-Galunder
  • Tammy Ott
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8393)

Abstract

We describe the theory, implementation and initial validation of a tool to assess interpersonal relationships and team states through non-intrusive discourse analysis. ADMIRE was developed to assess power/leadership relationships through scoring politeness behaviors in textual dialog to compute a graph of power asserted vs. afforded between individuals—an org chart—trackable over time. ADMIRE was formally tested in a military exercise where it proved 100% successful at deriving power relationships in 3 military chat rooms. Subsequent work extended ADMIRE’s core approach with novel linguistic behaviors to identify “Team Comfort/Routine” (C/R) indicating when a team is performing in a well-understood, relaxed task context. Initial validation is provided by discriminating the disastrous Apollo 13 mission from others.

Keywords

Team dynamics Leadership Power Stress Routine Psychosocial State Assessment discourse analysis politeness textual analysis 

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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Christopher Miller
    • 1
  • Jeffrey Rye
    • 1
  • Peggy Wu
    • 1
  • Sonja Schmer-Galunder
    • 1
  • Tammy Ott
    • 1
  1. 1.Smart Information Flow Technologies (SIFT)MinneapolisUSA

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