Managing Uncertainty in Complex Projects

  • Giancarlo NotaEmail author
  • Rossella Aiello
Part of the New Economic Windows book series (NEW)


The need for complex systems has grown in recent years to react to the different requirements arisen in an increasingly interconnected and interdependent environment. Examples range from air traffic control systems, systems managing transactions on the stock exchange or environmental monitoring systems. The increasing complexity of such systems brings to the higher complexity of project management activities, which requires the review of commonly used methodologies to provide a better response to expectations of success for the planned projects. In this work we present a method for project monitoring and control based on the idea of a project view: given an analysis dimension such as time, cost and quality, each participant in the project has its own view on the project execution. The unavoidable differences between the views of various stakeholders have been formalized in the function \(gap\) that can be interpreted as an inverse measure of the degree of consonance between two participants with respect to the dimension of considered analysis. The method can leverage on the consonance seeking among stakeholders as a reduction factor of project risks.


Project views Uncertainty management Consonance Complex projects 


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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  1. 1.Department of Computer ScienceUniversity of SalernoFiscianoItaly

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