Abstract
This study focuses on affective value as the key to luxury brand building. Products that invoke affective value imply craftsmanship, history and endorsements of brand personalities that define these items. We cannot commercialize this invisible value, regardless of the delivery of affective value, through a combination of various media such as magazines and selective distribution. In this study, case of the Swiss watch industry is explored to illustrate the communication strategy of affective value, which will be applicable to manufacturers that have unique technologies, but lack the effective communication of affective value. Swiss watchmakers used to emphasize the precision of their wristwatches; after the Quartz Shock, they began to communicate affective value so as not to directly compete with Japanese precision watches. This chapter concludes that it is indispensable for luxury watchmakers to communicate affective value in an exclusive manner to imply rarity-the key for creating customer appetite for affective products.
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Terasaki, S., Nagasawa, S. (2014). Branding Luxury Through Affective Value Case of Swiss Watch Industry. In: Watada, J., Shiizuka, H., Lee, KP., Otani, T., Lim, CP. (eds) Industrial Applications of Affective Engineering. Springer, Cham. https://doi.org/10.1007/978-3-319-04798-0_13
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DOI: https://doi.org/10.1007/978-3-319-04798-0_13
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