Advertisement

Predisposition of Workers to Share Knowledge: An Empirical Study

  • Lourdes SáizEmail author
  • José Ignacio Díez
  • Miguel Ángel Manzanedo
  • Ricardo del Olmo
Conference paper
Part of the Lecture Notes in Management and Industrial Engineering book series (LNMIE)

Abstract

Our objective is to determine the factors and obstacles that either contribute or complicate knowledge exchange between workers. This research area is new in Spain, as only three references have been found for firms in China and North America. In our approach to this topic, we apply concepts of a sociological, psychological, and motivational nature, which affect knowledge exchange and sharing and allow us to justify the theoretical basis of this study, as well as its purpose and its organizational benefits. A detailed survey was prepared for the empirical research with 21 questions given to a sample of 557 workers from firms in Burgos. Among the positive factors that contribute to knowledge sharing, the results highlight recognition and an appreciation of the worker’s contribution, the work environment and reciprocity. The most important barriers are the poor quality of employment contracts, fellow workers that do not wish to learn, and unfair and disloyal behaviour.

Keywords

Knowledge management Knowledge sharing Assistance and barriers to knowledge exchange Employment contract Work environment Motivation policies 

References

  1. 1.
    Bock GW, Zmud RW, Kim YG et al (2005) Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Q 29(1):87–111Google Scholar
  2. 2.
    Bures V (2003) Cultural barriers in knowledge sharing. E+M Ekon Manage Lib 6(special):57–62Google Scholar
  3. 3.
    Cabrera Á, Cabrera EF (2002) Knowledge-sharing dilemmas. Organ Stud 23(5):687–710CrossRefMathSciNetGoogle Scholar
  4. 4.
    Connelly CE, Zweig D, Webster J et al (2012) Knowledge hiding in organizations. J Organ Behav 33(1):64–88CrossRefGoogle Scholar
  5. 5.
    Cremer H, Lozachmeur J-M, Pestieau P (2009) Use and misuse of unemployment benefits for early retirement. Eur J Polit Econ 25(2):174–185CrossRefGoogle Scholar
  6. 6.
    Chen S-S, Chuang Y-W, Chen P-Y (2012) Behavioral intention formation in knowledge sharing: examining the roles of KMS quality, KMS self-efficacy, and organizational climate. Knowl Based Syst 31(0):106–118CrossRefGoogle Scholar
  7. 7.
    Chow WS, Chan LS (2008) Social network, social trust and shared goals in organizational knowledge sharing. Inf Manage 45(7):458–465CrossRefGoogle Scholar
  8. 8.
    Eguchi K (2007) Productivity loss and reinstatement as a legal remedy for unjust dismissal. J Jpn Int Econ 21(1):78–105CrossRefMathSciNetGoogle Scholar
  9. 9.
    Erden Z, Von Krogh G, Nonaka I (2008) The quality of group tacit knowledge. J Strateg Inf Syst 17(1):4–18CrossRefGoogle Scholar
  10. 10.
    Galdón-Sánchez JE, Güell M (2003) Dismissal conflicts and unemployment. Eur Econ Rev 47(2):323–335CrossRefGoogle Scholar
  11. 11.
    Hall H (2001) Input-friendliness: motivating knowledge sharing across intranets. J Inf Sci 27(3):139–146CrossRefGoogle Scholar
  12. 12.
    Hedlund G (1994) A model of knowledge management and the N-form corporation. Strateg Manage J 15(S2):73–90CrossRefGoogle Scholar
  13. 13.
    Hsu IC (2006) Enhancing employee tendencies to share knowledge-Case studies of nine companies in Taiwan. Int J Inf Manage 26(4):326–338CrossRefGoogle Scholar
  14. 14.
    Lin C, Wu J-C, Yen DC (2012) Exploring barriers to knowledge flow at different knowledge management maturity stages. Inf Manage 49(1):10–23CrossRefGoogle Scholar
  15. 15.
    López BSA (2007) Efectos individuales del despido y la resilencia como facilitador en la búsqueda del empleo. Panor Socioecon Redalyc 25(035):168–172Google Scholar
  16. 16.
    Malo MÁ, Cueto B (2012) Biografía laboral, ciclo económico y flujos brutos en el mercado de trabajo español. Panor Soc, 15:43–60Google Scholar
  17. 17.
    Martín CN, Martín PV, Trevilla CC (2009) Influencia de la motivación intrínseca y extrínseca sobre la transmisión de conocimiento. El caso de una organización sin fines de lucro. CIRIEC-España, Revista de Economía Pública, Social y Cooperativa. Redalyc 66(octubre):187–211Google Scholar
  18. 18.
    Messe PJ (2011) Taxation of early retirement windows and delaying retirement: the French experience. Econ Model 28(5):2319–2341CrossRefGoogle Scholar
  19. 19.
    Ndofor HA, Levitas E (2004) Signaling the strategic value of knowledge. J Manage 30(5):685–702Google Scholar
  20. 20.
    Nonaka I, Takeuchi H (1995) The knowledge-creating company. Oxford University Press, Inc., OxfordGoogle Scholar
  21. 21.
    Quigley NR, Tesluk PE, Locke EA et al (2007) A multilevel investigation of the motivational mechanisms underlying knowledge sharing and performance. Organ Sci 18(1):71–88CrossRefGoogle Scholar
  22. 22.
    Raday F (1989) Costs of dismissal: a analysis in community justice and efficiency. Int Rev Law Econ 9(2):181–207CrossRefGoogle Scholar
  23. 23.
    Renzl B (2008) Trust in management and knowledge sharing: the mediating effects of fear and knowledge documentation. Omega 36(2):206–220CrossRefGoogle Scholar
  24. 24.
    Van Den Hooff B, Huysman M (2009) Managing knowledge sharing: emergent and engineering approaches. Inf Manage 46(1):1–8CrossRefGoogle Scholar
  25. 25.
    Xia L, Ya S (2012) Study on knowledge sharing behavior engineering. Syst Eng Procedia 4(0):468–476CrossRefGoogle Scholar
  26. 26.
    Yu CP, Chu TH (2007) Exploring knowledge contribution from an OCB perspective. Inf Manage 44(3):321–331CrossRefGoogle Scholar
  27. 27.
    Yuqin Z, Guijun W, Zhenqiang B et al (2012) A game between enterprise and employees about the tacit knowledge transfer and sharing. Phys Procedia 24, Part C(0):1789–1795CrossRefGoogle Scholar

Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Lourdes Sáiz
    • 1
    Email author
  • José Ignacio Díez
    • 1
  • Miguel Ángel Manzanedo
    • 2
  • Ricardo del Olmo
    • 2
  1. 1.Department of Civil Engineering, Higher Polytechnic SchoolUniversity of BurgosBurgosSpain
  2. 2.Department of Civil Engineering, Higher Polytechnic SchoolUniversity of BurgosBurgosSpain

Personalised recommendations