Abstract
This study investigates the confidence of negotiators in their own ability to successfully use tactics to achieve desired outcomes—a concept defined as negotiation-efficacy that underpins Bandura’s self-efficacy theory. A questionnaire survey was used to measure the frequency of and confidence with which negotiators used negotiating tactics and the achievement of negotiation outcomes. With the collected data, confidence indices were created to reflect the strength of negotiation-efficacy for each negotiating tactic. Relationships of negotiation-efficacy and the achievement of negotiation outcomes were then examined by multiple regression analyses. The findings show that the strength of negotiation-efficacy is significantly related to the achievement of certain negotiation outcomes. In general, for negotiators who have negotiation-efficacy in executing distributive (integrative) tactics, negative (positive) negotiation outcomes are likely.
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Acknowledgments
Special thanks to Miss Lai Ying Siu for collecting data for the study. The content of this chapter has been published in Volume 138(3) of the Journal of Construction Engineering and Management and is used with the permission from ASCE.
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Yiu, T.W., Cheung, S.O. (2014). Application of Bandura’s Self-Efficacy Theory to Examining the Choice of Tactics in Construction Dispute Negotiation. In: Cheung, S. (eds) Construction Dispute Research. Springer, Cham. https://doi.org/10.1007/978-3-319-04429-3_15
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