Abstract
This chapter provides guidance on implementing knowledge management initiatives in practice. To meet the challenges of the knowledge organisations of the future governance options of KM functions are discussed. The reader learns about several KM implementation frameworks. Kotter’s eight principles for leading change are introduced as KM implementation requires a change of behaviour. To anchor knowledge management practices at individual level five key competences of knowledge workers are explained. The chapter ends with a 12 point programme for KM. The KM tool explained at the end of the chapter is the “Work-out” approach developed by General Electric.
The greatest danger in times of change is not the turbulence – it is to act with yesterday’s logic – Peter Drucker
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Notes
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Knoco stories: Top 7 tips for knowledge management success http://www.nickmilton.com/2011/09/top-7-tips-for-knowledge-management.html.
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Adapted from http://siriusmeetings.com/files/8steps1.pdf
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North, K., Kumta, G. (2014). How to Put Knowledge Management into Practice. In: Knowledge Management. Springer Texts in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-319-03698-4_9
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DOI: https://doi.org/10.1007/978-3-319-03698-4_9
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