Abstract
In the exposition (Sect. 4.1), a research gap with regards to the theoretical understanding of BPM and service innovation was outlined. In order to show the existence of this gap and, thus, to prevent an unintended repetition of work that has already been done, a literature review was conducted (Niehaves and Plattfaut 2011).
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Notes
- 1.
A conceptual meta-model of ProcBiz can be found in the appendix.
- 2.
A conceptual meta-model of the ProcBiz modeling method is presented in the appendix. The data model of OctoProz builds upon this meta-model.
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Plattfaut, R. (2014). Results. In: Process-Oriented Dynamic Capabilities. SpringerBriefs in Information Systems. Springer, Cham. https://doi.org/10.1007/978-3-319-03251-1_4
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