Eyes on OSH – Usability Testing with Eye-Tracking and User Preference Rating

  • Norfarhana Abdollah
  • Soo Shi Tzuaan
  • Ashok Sivaji
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8237)


Occupational Safety and Health (OSH) is significant for all personnel engaged in work or employment. OSH websites is as well important as it should be relevant to educate the workers to be aware of any hazard or inconvenience act that may jeopardize their health and safety in workplace. This study is conducted to evaluate three OSH websites which are DOSH, NIOSH and OSHA using eye-tracker equipment to collect usability data. This paper is an extended version of our previous submitted paper which reported the details of methodology and results of usability testing conducted for these three websites. This paper reports the satisfaction results obtained from user’s subjective preferences. The satisfaction data is represented into rating percentage and word clouds. This paper also concludes the results of OSH website usability in terms of user satisfaction and preferences with recommendations on further research on usability for OSH domain.


usability testing satisfaction osh effectiveness efficiency iso/iec 25010 


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Copyright information

© Springer International Publishing Switzerland 2013

Authors and Affiliations

  • Norfarhana Abdollah
    • 1
  • Soo Shi Tzuaan
    • 1
  • Ashok Sivaji
    • 1
  1. 1.Product Quality & Reliability EngineeringMIMOS BerhadKuala LumpurMalaysia

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