Abstract
Among the three strategic components of KM, i.e., people, processes, and technology, the most imperative one is “people.” KM essentially depends on the readiness and behavior of individuals to indicate the ownership, contribution, use, and reuse of knowledge and to share it when requested. Processes and technology can aid to enable and assist KM, but it supports in creating, contributing, sharing, using, and reusing knowledge for and by the people and this is the fundamental principle of KM. Behavior of people is a key component which supports to achieve organizational objectives (Krishnan 2001). Good and right behavior of people enhances firms to create and increase the utilization of their institutional or collective knowledge.
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© 2014 Springer International Publishing Switzerland
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Ganesh, K., Mohapatra, S., Nagarajan, S. (2014). Behavior Assessment for Knowledge Management Solution Implementation. In: Design and Development of Knowledge Management for Manufacturing. Springer, Cham. https://doi.org/10.1007/978-3-319-02892-7_4
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DOI: https://doi.org/10.1007/978-3-319-02892-7_4
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Online ISBN: 978-3-319-02892-7
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