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Task Context Modeling for User Assist in Organizational Work

  • Masashi Katsumata
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8210)

Abstract

E-mail-based communication and collaboration are important to organizational work. In order to help the multi-tasking knowledge worker, a task management-based software environment requires a support mechanism of an automated user operation in addition to a support function that manages task resources. In this paper, we propose a task context model that manages task-related e-mail messages and their resources for the purpose of reusing them. In addition, we describe a task context model-based user assist functions that allows users to send or reply to e-mail quickly and efficiently and that automatically extracts data from e-mail messages. To validate the task context model, we implement the prototype system and describe its experimental results.

Keywords

User Assist Task Model Organizational Work Ontology 

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Copyright information

© Springer International Publishing Switzerland 2013

Authors and Affiliations

  • Masashi Katsumata
    • 1
  1. 1.Department of Computer and Information EngineeringNippon Institute of TechnologyJapan

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