Abstract
This chapter presents an overview of a set of recently proposed QoE-based management approaches that all try so resolve a central dilemma: maximizing user satisfaction while at the same time maximizing resource efficiency and economy. To this end, it first builds bridges between recent approaches towards QoE-based Network Management and standardized Network Management functions. This is contrasted by a discussion of recent approaches towards QoE-based Application Management. Further, it is shown how both Network Management and Application Management can work together in concert. Finally, open issues regarding a better integration of management and QoE are outlined.
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Notes
- 1.
For a more extensive discussion on user-centric SLAs please refer to Chap. 7 in this book.
- 2.
This refers to the implementation of YouTube as of end of 2012.
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Schatz, R., Fiedler, M., Skorin-Kapov, L. (2014). QoE-Based Network and Application Management. In: Möller, S., Raake, A. (eds) Quality of Experience. T-Labs Series in Telecommunication Services. Springer, Cham. https://doi.org/10.1007/978-3-319-02681-7_28
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